Social Media Coordinator

Ummah Media Group; Greater London; Hybrid; GBP 35,000 - 43,000; Full time

Job summary

Islamic Relief UK is seeking a Social Media Coordinator to join its Marketing team in London (Waterloo). The role focuses on developing organic social media strategies and creating platform-specific content to engage supporters and donors.

You will monitor performance, manage online communities, and help campaigns raise awareness and income while upholding the organisation's values.

Qualifications

• Degree-level qualification or equivalent professional experience.
• Experience producing and managing live video content.
• Proficiency with social media management and monitoring tools.
• Charity or third-sector background, or deep understanding of the sector.
• Excellent written and verbal communication with strong copywriting and proofreading ability.

Responsibilities

• Develop and implement the organisation's organic social media strategy across platforms.
• Manage and maintain content across Facebook, Instagram, X, LinkedIn, Snapchat and emerging platforms.
• Plan, create and publish engaging platform-specific content using updated calendars.
• Support fundraising and awareness campaigns to drive engagement and income.
• Write compelling copy and collaborate with creative teams on digital content.
• Monitor campaign performance using analytics and audience insights to optimise results.
• Manage online community engagement and relationships with supporters.
• Cultivate relationships with influencers to extend reach.
• Produce and manage live video content.
• Stay current with social media trends and best practices.
• Collaborate with Marketing, Fundraising and Communications for integrated campaigns.
• Provide operational and strategic support to the Digital Engagement Manager.

Skills

Social media strategy

Content creation

Copywriting

Data-driven optimization

Project management

Stakeholder management

Empathy with mission

Education

Bachelor's degree or equivalent

Tools

Sprout Social

Adobe Photoshop

Adobe Illustrator

Job description

# Social Media CoordinatorIslamic Relief (Islamic Relief UK)full-timeLondon (Waterloo), United KingdomMid LevelMid-LevelFrom £38,847Share:## Job DescriptionSocial Media CoordinatorIslamic Relief UK, a faith-inspired humanitarian and development charity operating in over 45 countries, seeks a full-time permanent Social Media Coordinator to join its Marketing team at the London (Waterloo) office.Role OverviewYou will support the development and delivery of Islamic Relief UK's organic social media strategy whilst serving as a guardian of the organisation's external reputation. Working within the Marketing team, you will create engaging digital experiences that inspire audiences, strengthen donor and supporter relationships, and drive meaningful action.Key Responsibilities* Develop and implement the organisation's organic social media strategy across all platforms* Manage and maintain content across Facebook, Instagram, X, LinkedIn, Snapchat and emerging platforms to reflect brand values and tone of voice* Plan, create and publish engaging, platform-specific content using updated content calendars and scheduling tools* Support high-profile fundraising and awareness campaigns that generate engagement and income* Write compelling copy and collaborate with creative teams on impactful digital content* Monitor campaign performance using analytics, audience insights and data to optimise results and inform strategic recommendations* Manage online community engagement and build positive relationships with supporters and followers* Cultivate relationships with influencers and content creators to extend reach* Produce and manage live video content* Stay current with social media trends, platform developments and digital best practice* Use social media management and monitoring tools to track activity and performance* Collaborate with colleagues across Marketing, Fundraising and Communications for integrated campaigns* Provide operational and strategic support to the Digital Engagement Manager, covering in their absenceRequired Experience & Qualifications* Degree-level qualification or equivalent professional experience* Significant hands-on experience creating channel-specific content for Facebook, Instagram, X, LinkedIn and Snapchat* Proven track record supporting social media strategies and campaigns* Experience producing and managing live video content* Charity or third-sector background, or deep understanding of the sector* Knowledge of international development, humanitarian work and Islamic humanitarian values* Excellent written and verbal communication skills with strong copywriting and proofreading ability* Data-driven approach to content optimisation* Proficiency with social media management and monitoring tools (Sprout Social experience advantageous)* Adobe Photoshop and Illustrator skills* Strong project management ability across multiple campaigns and tight deadlines* Stakeholder management and relationship-building capabilities* Attention to detail* Creative and innovative mindset* Ability to work both independently and collaboratively* Empathy with Islamic Relief's mission and values* Flexibility for occasional evening/weekend work and travelAbout Islamic Relief UKIslamic Relief UK is the only UK-based Muslim faith-inspired charity certified against the Core Humanitarian Standard. It holds Disasters Emergency Committee (DEC) membership and maintains UN ECOSOC consultative status.Application Deadline: 13 November 2026