Social Media Coordinator

Islamic Relief; City of Westminster; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Travel flexibility

Evenings and weekends availability

Job summary

Islamic Relief UK is seeking a passionate Social Media Coordinator to help deliver inspiring digital content and grow our online reach. You will support planning and execution of engaging campaigns across Facebook, Instagram, X, LinkedIn and more, while maintaining our brand voice and values.

You will create platform-specific content, monitor performance with analytics, and collaborate with Marketing, Fundraising and Communications teams to drive impact for humanitarian programmes globally.

Qualifications

• Degree level qualification or equivalent professional experience.
• Experience creating platform-specific content across Facebook, Instagram, X, LinkedIn and Snapchat.
• Experience delivering social media strategies and campaigns.
• Experience producing and managing live video content.
• Experience working in the charity/third sector or related field.
• Knowledge of international development and Islamic humanitarian values.
• Excellent written and verbal communication with strong copywriting.
• Experience using social media management tools and analytics.

Responsibilities

• Support development and implementation of Islamic Relief UK's organic social media strategy.
• Manage and maintain content across social channels reflecting brand and tone of voice.
• Plan, create and publish engaging content on Facebook, Instagram, X, LinkedIn and emerging channels.
• Maintain a content calendar and schedule content effectively.
• Support high-profile campaigns to raise awareness, engagement and fundraising.

Skills

Content planning

Channel management

Copywriting

Analytics

Campaign management

Stakeholder management

Graphic design

Education

Degree level qualification or equivalent

Tools

Sprout Social

Job description

We are looking for a passionate and creative Social Media Coordinator to help deliver inspiring digital content that connects supporters with our mission and showcases the impact of our work around the world. In this exciting role, you will support the planning and delivery of engaging social media campaigns, create compelling content across multiple platforms and help grow Islamic Relief UK's digital reach. Working as part of a dynamic Marketing team, you will play an important role in raising awareness, increasing engagement and generating support for life-changing humanitarian programmes globally. About the role

• Supporting the development and implementation of Islamic Relief UK's organic social media strategy
• Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice
• Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels
• Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively
• Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income
• Developing compelling copy and working with creative teams to produce impactful digital content
• Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness
• Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth
• Managing online engagement and helping to foster positive relationships with supporters and online communities
• Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging
• Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations
• Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery
• Providing operational and strategic support to the Digital Engagement Manager and deputising where required, You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders.
• Degree level qualification or equivalent professional experience
• Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat
• Experience supporting the delivery of social media strategies and campaigns
• Experience producing and managing live video content to drive engagement and communicate key messages
• Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs
• Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values
• Excellent written and verbal communication skills with strong copywriting and proofreading abilities
• Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous
• Strong understanding of social media trends, audience behaviours and digital best practice
• Experience using data, reporting and insights to optimise content performance and inform future activity
• Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously
• Experience using graphic design software such as Adobe Photoshop and Illustrator
• Excellent organisational skills and attention to detail
• Strong stakeholder management and relationship-building skills
• A creative and innovative approach to content development and audience engagement
• The ability to work independently and as part of a collaborative team
• A results-focused mindset with the ability to deliver against objectives and targets
• Strong motivation and empathy towards the aims and objectives of Islamic Relief
• Flexibility to work occasional evenings and weekends and travel when required