Social Media Coordinator

Broadwick; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading venue and event company in London is seeking a Social Media Coordinator to join their team. The role involves content creation, community management, and reporting on social media engagement. Ideal candidates should have experience in a social media role for culturally-driven brands, a passion for music and events, and strong organizational skills. This full-time position offers an opportunity to work creatively in a vibrant industry.

Qualifications

• Experience working in a dedicated social media role for culturally-driven brands.
• Strong knowledge of social media platforms (Instagram, TikTok, YouTube).
• Creative mindset with a strong eye for content and storytelling.

Responsibilities

• Assist in planning and executing social media content across multiple platforms.
• Respond to fan comments, messages, and customer queries in a brand-aligned way.
• Produce reports on social media activity, growth, and engagement.

Skills

Experience working in a dedicated social media role

Strong knowledge of social media platforms

Creative mindset with a strong eye for content

Excellent copywriting skills

Good organisational skills and attention to detail

Strong relationship-building skills

Passion for music, nightlife and live events

Excellent communication and presentation skills

Tools

Content creation tools

Social media scheduling tools

Job description

Role: Social Media Coordinator
Reports into: Head of Social Media & Content
Location: London
Contract Type: Full Time, Permanent (42.5 hours per week)

Who we are:

Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences.

We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Drumsheds London, Exhibition London and Magazine London.

Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations.

Our team:

The Broadwick Live Marketing team delivers industry-leading campaigns that shape how audiences engage with music, space, and culture. We sit at the intersection of creativity and commerce, working cross-functionally with internal teams and external partners to build narratives that drive ticket sales, engagement, shape cultural perception, and drive growth.

We’re a passionate and dedicated team with strong values and vision for the future of events and culture spaces.

What we’re looking for:

We’re looking for a Social Media Coordinator to join our growing social media and content team. This role will support the Head of Social Media & Content in delivering creative, culturally relevant and engaging content across Broadwick’s social channels, helping to grow our communities and strengthen our voice in electronic music and culture.

This is an exciting role for someone who lives and breathes social media, knows what makes content shareable, and is passionate about building communities around music and live experiences.

What you’ll be responsible for:

Content Creation & Publishing

• Assist in planning and executing social media content across multiple platforms.
• Create, schedule, and publish posts in line with event/product campaigns and always-on editorial plans.
• Event content creation management including capture, coordination of production teams, and onsite publishing.
• Write caption copy for social posts.

Community Management

• Monitor and manage community interactions across platforms.
• Respond to fan comments, messages and customer queries in a brand-aligned way.
• Flag key feedback or issues to the wider marketing team.

Influencers & Partnerships

• Support outreach to influencers and creators.
• Assist in amplifying artist and partner content.

Performance & Reporting

• Produce reports on social media activity, growth and engagement.
• Monitor cultural trends and recommend creative opportunities.
• Test and development of new formats and platforms.

Collaboration

• Work with creative and production teams on content delivery.
• Liaise with the performance and growth marketing team to align content with event campaign activity.

You’ll need to have:

• Experience working in a dedicated social media role for culturally-driven brands – ideally in live events, music or entertainment.
• Strong knowledge of social media platforms (Instagram, TikTok, YouTube).
• Creative mindset with a strong eye for content and storytelling.
• Excellent copywriting skills.
• Good organisational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong relationship-building skills.
• Passion for music, nightlife and live events.
• Experience using content creation tools.
• Experience using social media scheduling tools.
• Excellent communication and presentation skills.
• Likeable, dedicated, unconventional, with a thirst for getting stuck in.
• Excellent written English and be numerate.
• A drive to learn new skills.
• Intellectually curious with an analytical and process-oriented mind-set.