Social Media / Content / Community Manager

Gamban; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

Gamban is seeking an experienced Social Media / Content / Community Manager to enhance its outreach and engagement efforts. The role focuses on creating compelling content, managing social media platforms, and fostering community interaction to support individuals breaking free from online gambling addiction. Join a dynamic team dedicated to making a difference.

Qualifications

• Strong track record of managing social media channels.
• Excellent copywriting and content production skills.
• Ability to adapt content across languages and platforms.

Responsibilities

• Plan and run social media, content, and community activities.
• Engage with users and moderate community spaces.
• Monitor performance and report insights.

Skills

Social Media Management

Content Creation

Community Engagement

Performance Monitoring

Crisis Management

Copywriting

Tools

Canva

Figma

Adobe Suite

Job description

Social Media / Content / Community Manager

Over the last ten years Gamban has helped thousands of people around the world break free from

addiction to online gambling. As we enter the next chapter, we need an experienced and dynamic

social media manager to join the team, enabling us to reach and engage more people around the

world.

Key Responsibilities

• Plan and run social media, content, and community activity across all key platforms (e.g.
• Implement platform-specific content calendars
• Staying up to date with platform updates, trends, and competitor activities.
• Content Creation & Publishing
• Write and coordinate the creation of content (posts, blogs, newsletters, videos, and visual
• assets
• Adapt tone and style per channel (e.g. TikTok vs LinkedIn)

Community Engagement

• Respond to comments, messages, tags, and mentions in a timely, brand-appropriate way
• Build positive relationships with users, advocates, and critics
• Moderate community spaces (e.g. Facebook Groups, Reddit, Discord), enforcing guidelines

Performance Monitoring & Reporting

• Monitor performance (engagement, reach, follower growth, sentiment, click-throughs, etc)
• Share regular reports with insights and recommendations
• Use data to refine the approach and improve content
• Work closely with marketing, design, support, and product teams
• Brief and manage freelancers or agencies when needed
• Ensure consistent voice, style, and messaging across all content

Crisis & Reputation Management

• Flag negative feedback or risks effectively
• Support with clear, helpful responses or holding statements

Required Skills & Experience

• Strong track record of managing and growing social media channels
• Confidence in ownership and drive projects from planning to execution
• Comfortable working in a small, fast-paced, remote-first team
• Excellent copywriting and content production skills
• Ability to adapt content across languages, regions, and platforms
• Familiarity with tools like Canva, Figma, Adobe Suite, or equivalents

Desirable: Experience, interest and/or understanding in gambling, gambling addiction.

Personal Qualities

• Self-motivated and autonomous
• Strategic yet execution-focused
• Calm under pressure and reputation-aware

Company Values

• Kindness & Compassion
• Trust & Honesty

Application Process

Please email your CV and portfolio (required) to [e-mail] .

Shortlisted candidates may be asked to complete a short task as part of the interview

process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Software Development

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