Social Media & Community Platform Manager

JR United Kingdom; Norwich; Remote; GBP 35,000; Full time

Job summary

A leading digital marketing company specializing in food and hospitality storytelling seeks a Social Media & Community Platform Manager in Norwich. The role offers an opportunity to build a paid community and engage with audiences through dynamic social media strategies. Ideal candidates will thrive in a fast-paced environment, with experience in community management and a passion for digital engagement. Immediate start, full-time role with a salary of £35,000.

Benefits

Guidance and mentorship to develop new skills

Contribute to shaping food and hospitality storytelling

Work with industry leaders

Qualifications

• Experience in building paid communities on platforms like Skool or Circle.
• Familiarity with managing multiple social media accounts.
• Competence in using Iconosquare and G Suite tools.

Responsibilities

• Build and manage a paid community platform on Circle.
• Develop and execute social media strategies.
• Engage in community management across multiple platforms.

Skills

Community Engagement

Digital Marketing

Social Media Management

Analytics

Tools

Iconosquare

G Suite (Slides, Sheets, Docs)

Monday.com

Dropbox

Job description

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Social Media & Community Platform Manager, Norwich

Client: Food Story Media

Location:

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

27.06.2025

Expiry Date:

11.08.2025

Job Description:

Social Media & Community Platform Manager

Who We Are

We’re a content-first, culture-driven digital marketing company that specialises in social media and storytelling for the food and hospitality world. We run our own high-output content machine with a growing community of over 300,000 followers and 3 million+ monthly viewers across multiple platforms.

We’re looking for a social-native, culturally tuned-in, execution-driven operator who understands digital dynamics and wants to go all in. You should know what makes people stop scrolling, what makes them engage, and how to build momentum across platforms. Taste, obsession, and relentless follow-through are essential; a marketing degree is not required.

This is not a clock-in, clock-out role.

If you prefer a comfortable schedule and tidy task list, this role may not suit you. We seek someone eager for growth, interested in building a legacy brand, and ready to move fast.

Non-negotiable experience:

• Built an online paid community on Skool or Circle
• Used Iconosquare to manage social media accounts
• Managed Dropbox extensively
• Competent in G Suite (Slides, Sheets, Docs)
• Mastered Monday.com

You’ll be responsible for:

• Building out a paid community platform on Circle, including onboarding members, organising live workshops, coordinating guest logistics, and managing community engagement
• Developing and executing social media strategies
• Managing multiple social media accounts and posting schedules
• Engaging in community management across platforms
• Staying updated with digital trends and platform changes
• Collaborating with editors to produce and distribute viral content
• Analyzing platform performance and providing strategic insights to grow reach and engagement
• Assessing analytics across channels to report and refine strategies

Role Details

• Employment type: Full-time
• Salary: £35,000
• Remote: UK
• Start date: Immediate

Why Join Us

• Guidance and mentorship to develop new and existing skills
• Contribute to shaping the future of food and hospitality storytelling
• Work with industry leaders