Social Media & Community Platform Manager

JR United Kingdom; Cardiff; Remote; GBP 35,000; Full time

Job summary

A leading digital marketing company is seeking a Social Media & Community Platform Manager to build and engage a community of food and hospitality enthusiasts. This role offers the opportunity to lead innovative social media strategies and contribute to significant brand growth. If you're a strategic thinker with a passion for community building and digital media, you'll find this position rewarding and fast-paced.

Benefits

Guidance and mentorship for skill development

Contribution to industry storytelling

Collaboration with industry leaders

Qualifications

• Experience in building an online paid community on platforms like Skool or Circle.
• Proficiency in social media management tools and G Suite.
• Strong community engagement and content strategy skills.

Responsibilities

• Building and managing a paid community platform on Circle.
• Developing and executing social media strategies across multiple accounts.
• Analyzing platform performance and refining strategies.

Skills

Community management

Social media strategy

Digital trends awareness

Engagement analytics

Tools

Iconosquare

Dropbox

G Suite

Monday.com

Circle

Job description

Social Media & Community Platform Manager

Who We Are

We’re a content-first, culture-driven digital marketing company that specialises in social media and storytelling for the food and hospitality world. We run our own high-output content machine with a community of over 300,000 followers and 3 million+ monthly viewers across multiple platforms.

We’re seeking a social-native, culturally tuned-in, execution-driven operator who understands digital dynamics and is eager to grow. You should know what makes people stop scrolling, what keeps them engaged, and how to build momentum across platforms. Taste, obsession, and relentless follow-through are essential; a marketing degree is not required.

This is not a clock-in, clock-out role.

If you prefer a routine schedule and a tidy task list, this role may not suit you. We want someone seeking growth, eager to build a legacy brand, and ready to move fast.

Non-negotiable experience:

• Built an online paid community on Skool or Circle
• Used Iconosquare for social media management
• Extensive experience with Dropbox
• Proficient in G Suite (Slides, Sheets, Docs)
• Mastered Monday.com

You’ll be responsible for:

• Building and managing a paid community platform on Circle, including onboarding members, organising live workshops, coordinating guest logistics, and engaging the community
• Developing and executing social media strategies
• Managing multiple social accounts and posting schedules
• Community management across platforms
• Staying updated with digital trends and platform changes
• Collaborating with editors to produce viral content
• Analyzing platform performance to grow reach and engagement
• Assessing analytics to report and refine strategies

Role Details

• Employment type: Full-time
• Salary: £35,000
• Remote: UK
• Start date: Immediate

Why Join Us

• Guidance and mentorship to develop your skills
• Contribute to shaping the future of food and hospitality storytelling
• Work with industry leaders