Social Media & Community Coordinator / Assistant

JR United Kingdom; West Midlands Combined Authority; Hybrid; GBP 22,000 - 28,000; Part time

Job summary

The Inland Waterways Association is seeking a Social Media & Community Coordinator / Assistant to enhance its digital presence. This flexible part-time role involves creating engaging content for multiple social media platforms and supporting environmental campaigns. Ideal candidates will have a strong digital storytelling background or a desire to learn in a supportive environment.

Benefits

Flexible hours

Support and mentorship from experienced professionals

Opportunity to shape organizational digital voice

Qualifications

• Strong portfolio of digital storytelling and content creation for experienced candidates.
• Good writing and design instincts for early-career applicants.
• Interest in environmental and community-focused campaigns.

Responsibilities

• Create and schedule engaging content across various social media platforms.
• Monitor and respond to user interactions inclusive of comments and messages.
• Align content with organizational storytelling pillars.

Skills

Digital storytelling

Content creation

Community engagement

Visual design

Tools

Canva

Job description

Social Media & Community Coordinator / Assistant, West Midlands

Client:

Inland Waterways Association

Location:

Remote / Hybrid (UK-based), travel to London for team contact twice a month preferred

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Job Title: Social Media & Community Coordinator / Assistant (Part-Time)

Location: Remote / Hybrid (UK-based), travel to London for team contact twice a month preferred

Reports to: Director of Campaigns

Time Commitment: Approx. 8–15 hours per week (flexible depending on experience and availability)

Contract: Part-time

Compensation: £22,000–£27,500 FTE (pro rata, based on agreed hours and experience)

About the Role

We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.

This part-time role is designed to adapt to the right person and can flex depending on your experience and availability:

• A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
• A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)

We’ll shape the role around your experience. You’ll help bring the Inland Waterways Association’s stories to life online, showcasing community action, restoration, and environmental impact across UK waterways.

You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.

Key Responsibilities

• Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok, and LinkedIn, primarily organic.
• Design visuals using tools such as Canva and write clear, on-brand copy.
• Align content with IWA’s storytelling pillars: advocacy & protection, restoration & regeneration, environmental impact.
• Source and repurpose volunteer-submitted content (photos, quotes, stories).
• Support user-generated content initiatives (takeovers, campaigns).
• Monitor and respond to comments/messages with team support.
• Ensure posts follow digital accessibility best practices.
• Track engagement metrics and contribute insights during monthly planning.
• Collaborate on evolving IWA’s storytelling and visual style.

What You’ll Bring

We expect you to bring some of the following – and we’ll shape the role around your strengths:

If you’re more experienced, you might bring:

• A strong portfolio of digital storytelling and content creation.
• Experience managing branded channels or building communities.
• Confidence making decisions about tone, visuals, and prioritization.

If you’re earlier in your career, we’ll look for:

• Creativity and a clear interest in storytelling for good.
• Good writing and design instincts (Canva or similar tools).
• A willingness to learn, take feedback, and grow in the role.

And in both cases:

• A proactive, dependable approach.
• An interest in environmental, heritage, or place-based campaigns.

What You’ll Get

• A part-time role with flexibility around hours and scope.
• Experience building digital engagement for a national charity.
• Support and mentorship from experienced professionals.
• The chance to shape the voice of a values-led, people-powered organization.
• A growing portfolio of content and impact stories to be proud of.

To Apply

Please send your CV to [emailprotected] and include a paragraph or up to one page explaining:

• Why this role appeals to you.
• A social media account, post, or campaign you admire and why.
• Optionally, include examples of your work.

At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding someone who can develop than ticking every box.