Social Media & Community Coordinator / Assistant

JR United Kingdom; Basingstoke; Hybrid; GBP 22,000 - 28,000; Part time

Job summary

A national charity is looking for a part-time Social Media & Community Coordinator to enhance their digital presence. This role is flexible in hours and designed for individuals who are either experienced in content creation or looking to develop their skills within a supportive environment, contributing to meaningful environmental storytelling.

Benefits

Flexible work hours

Mentorship from experienced professionals

Opportunities for creative development

Responsibilities

• Create and schedule engaging content across multiple platforms.
• Design visuals and write copy in alignment with branding.
• Track engagement metrics and contribute to planning.

Skills

Digital storytelling

Content creation

Community engagement

Creativity

Writing

Design instincts

Proactive approach

Tools

Canva

Job description

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Social Media & Community Coordinator / Assistant, Basingstoke

Client: Inland Waterways Association

Location: Remote / Hybrid (UK-based), travel to London for team contact twice a month preferred

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Job Title: Social Media & Community Coordinator / Assistant (Part-Time)

Location: Remote / Hybrid (UK-based), travel to London for team contact twice a month preferred

Reports to: Director of Campaigns

Time Commitment: Approx. 8–15 hours per week (flexible depending on experience and availability)

Contract: Part-time

Compensation: £22,000–£27,500 FTE (pro rata, based on agreed hours and experience)

About the Role

We’re looking for someone to help us grow our digital voice – whether you’re an experienced content creator looking for a flexible, purpose-driven role or a curious, motivated emerging creative keen to learn on the job.

This part-time role is designed to adapt to the right person.

This role can flex depending on your experience and availability:

• A skilled digital communicator with a strategic eye and limited availability (8–10 hrs/week)
• A curious, motivated emerging creative with the time and energy to develop your skills in a supportive environment (12–15 hrs/week)

We’re looking for the right person and will shape the role around your experience. Wherever you are in your career, you’ll help bring the Inland Waterways Association’s stories to life online, showcasing the power of community action, restoration, and environmental impact across the UK’s waterways.

You’ll be supported by our campaigns director and a part-time Brand/Social Strategist, and contribute to high-quality, mission-aligned content.

Key Responsibilities

• Create and schedule engaging content across Instagram, Facebook, BlueSky, TikTok and LinkedIn. All content is primarily organic.
• Design visuals using tools such as Canva (or similar) and write clear, on-brand copy
• Align content with IWA’s three storytelling pillars: advocacy & protection, restoration & regeneration, and environmental impact
• Source and repurpose volunteer-submitted content (e.g. photos, quotes, stories)
• Support user-generated content initiatives (e.g. takeovers, calendar campaigns)
• Monitor and respond to comments/messages, with support from the team
• Ensure posts follow digital accessibility best practices
• Track engagement metrics and contribute insights during monthly content planning
• Collaborate on evolving IWA’s storytelling and visual style

What You’ll Bring

We expect you to bring some of the following – and we’ll shape the role around your strengths:

If you’re more experienced, you might bring:

• A strong portfolio of digital storytelling and content creation
• Experience managing branded channels or building communities
• Confidence making decisions about tone, visuals and prioritisation

If you’re earlier in your career, we’ll look for:

• Creativity and a clear interest in storytelling for good
• Good writing and design instincts (Canva or similar tools)
• A willingness to learn, take feedback, and grow in the role

And in both cases:

• A proactive, dependable approach
• An interest in environmental, heritage, or place-based campaigns

What You’ll Get

• A part-time role with flexibility around hours and creative scope
• Real-world experience building digital engagement for a national charity
• Support and mentorship from experienced comms professionals
• The chance to help shape the voice of a values-led, people-powered organisation
• A growing portfolio of content and impact stories to be proud of

To Apply

Please send your CV to [emailprotected] and include a paragraph or up to one page telling us:

• Why this role appeals to you
• A social media account, post or campaign you admire, and why
• Optionally, include examples of your work

At IWA, we value experience, curiosity, and creative thinking. If you don’t meet every requirement but feel this role is a great fit, we’d love to hear from you. We’re more interested in finding a person who can develop, rather than ticking every box.