Social Media Associate

Playstack; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Hybrid working pattern (2 office days)

Employee Assistance Program

Staff discounts platform

Social events

Company-matched pension up to 5%

Fully stocked London office

22 days holiday + 3 days studio close

Job summary

Playstack is hiring a Social Media Associate to support the Social Media and Community Manager team as we launch upcoming indie titles. You will be responsible for creating and managing social calendars, coordinating with marketing and art teams, and crafting engaging social copy.

You will monitor trends, engage with communities, and analyze KPI data to inform strategy. This role offers a hybrid pattern with two in-office days per week and opportunities for growth within a dynamic, award-winning

Qualifications

• 1–2 years experience in a similar role, preferably in entertainment.
• Interest in video games and social media communities.
• Excellent and timely written communication.
• Proactive attitude and willingness to collaborate with video team.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Own monthly social calendars across all active games and platforms, from concept to approval, scheduling, publishing and reporting.
• Coordinate with marketing, art, video, and other teams to ensure social assets are briefed, created and delivered on time.
• Write social copy and schedule posts through Hootsuite.
• Prepare and schedule social content for key marketing beats.
• Manage social account updates (bios, banners, profile images, pinned posts) for key beats.
• Monitor trends and identify opportunities for content; manage daily interactions across channels.

Skills

Social media

Copywriting

Content calendar

Analytics

Community engagement

Time management

Tools

Hootsuite

Job description

Join Playstack – Where Indie Games Break Through!

At Playstack, we believe in the power of creative vision—and the people behind it. From breakout hits like Balatro, Abiotic Factor, and Mortal Shell I and II, to critically acclaimed gems like The Case of the Golden Idol, we champion originality and innovation in every title we publish. With several major releases coming in the next 12 months, there's never been a better time to join our journey.

About the Role

We're looking for a Social Media Associate to support our Social Media and Community Manager team in the launch of our future success. This role is ideal for someone who is detail-oriented, takes pride in producing high-quality work, and is excited to learn what goes into successfully launching a game in today's competitive market.

Key Responsibilities

• Own monthly social calendars across all active games and platforms - this includes from initial concepts through to approval, scheduling, publishing, and reporting.
• Coordinate with departments (marketing, art, video, etc) to ensure social assets are briefed, created, reviewed, and delivered on time.
• Write social copy and schedule approved posts through Hootsuite.
• Ensure social content is prepared and scheduled for key marketing beats.
• Manage social account updates, including bios, links, banners, profile images, and pinned posts as needed per key marketing beats.
• Stay up to date with social trends and identify opportunities for content.
• Take over all the game social media accounts (not the Playstack social accounts).
• Set up new social accounts for new games where necessary.
• Manage daily interactions across active social media channels, including comments, replies, messages, and general community engagement.
• Monitor community sentiment and flag significant issues or emerging conversations.
• Weekly KPI tracking across social + community channels for all games.
• Monthly social reports covering performance, top-performing content, key learnings, and recommendations.

What You'll Gain

• Direct Game Launch and Post-launch Experience: Own real social channels and calendars for upcoming indie titles, moving social media campaigns from initial concepts to live execution.
• Cross-Department Collaboration: Work side-by-side with internal art, video, and marketing teams to see how a full-scale game campaign comes together.
• Real-World Analytics & Reporting: Track weekly KPIs and dive into monthly performance metrics to learn what drives player engagement.
• Award winning working Culture: Work within one of the 'Best Places To Work' of the industry, for the third year in a row!

What You'll Bring

• 1-2 years experience in a similar role, preferentially within the entertainement industry
• Interest in video games and social media communities
• Excellent and timely written communication
• Proactive attitude and willingness to learn cooperation with video team
• The ability to manage multiple tasks in a fast-paced environment

What We Offer

• Hybrid working pattern (2 office days per week)
• Employee Assistance Program focused on holistic wellbeing
• Staff discounts platform
• Social events (both online and in person)
• Company-matched pension contributions up to 5%
• Fully stocked London office
• 22 days holiday (pro rata, excluding bank holidays) + 3 days end-of-year studio closure

Diversity, Equity, Inclusion & Belonging (DEIB)

Playstack is an Equal Opportunity Employer committed to creating a workplace where everyone thrives. We celebrate diversity and provide equal opportunities regardless of race, gender identity, sexual orientation, disability, or background. Reasonable accommodations are available during the application and interview process—please let us know how we can support you.