Social Media Account Manager

Craft; Leeds; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Enhanced pension

25 days holiday + bank holidays

Regular company socials

Learning and development opportunities

Job summary

Craft, a Leeds-based brand consultancy, seeks a social specialist to join its digital team. You’ll run day-to-day across a portfolio of accounts spanning organic, paid and influencer work, and be the primary client contact for content plans and performance insights.

You’ll manage paid activity across Meta, LinkedIn, TikTok and Pinterest, brief creatives, oversee influencer relationships, and deliver monthly performance analyses with optimisation recommendations, tying social work to commercial

Qualifications

• Around three years in a client-facing social career (agency)
• Hands-on experience in paid social platforms: Meta/LinkedIn/TikTok/Pinterest
• Comfortable briefing studios and presenting to clients

Responsibilities

• Run day-to-day across a portfolio of accounts including organic, paid and influencer work
• Be the primary client contact, presenting content plans and performance reports
• Brief creative and studio teams; manage influencer relationships from discovery to fulfilment
• Produce monthly performance analyses with optimisation recommendations and contribute to new business insights

Skills

Client-facing social

Paid social platforms

Data interpretation

Presentation skills

Tools

Meta Ads Manager

LinkedIn Campaign Manager

TikTok

Pinterest

Job description

Joining the digital team of a Leeds-based brand consultancy that works at board level - its client roster runs across household beauty, retail and FMCG names.

For a social specialist, what matters is where social sits here: inside real commercial strategy - brand positioning, growth, exit value - rather than always-on posting for its own sake. The team is built on an insight-led, "knowledge before assumption" approach, treating paid and organic as one joint discipline.

The Role

You'll run the day-to-day across a portfolio of accounts, spanning organic, paid and influencer. You'll be the primary client contact, presenting content plans, performance reports and ideas, and building the kind of trusted relationship that earns you more say over account direction.

On paid, you'll manage activity across Meta, LinkedIn, TikTok and Pinterest, updating creative and tracking KPIs against strategy. You'll brief creative and studio teams, oversee influencer relationships from discovery to fulfilment, and attend external photoshoots. Each month, you'll produce performance analysis with optimisation recommendations, and contribute research and insight to new business. This is the point in client services where you stop supporting delivery and start owning it.

The Package

Enhanced pension

25 days holiday + bank holidays

Regular company socials

Learning and development opportunities

The Person

You're around three years into a client-facing social career, likely in a social, digital or integrated agency. You've spent at least three of those years hands-on in paid platforms: Meta Ads Manager, LinkedIn Campaign Manager, TikTok and Pinterest.

You're comfortable fronting clients in person and online, briefing studios, and reading data to find opportunities. You want your social work tied to commercial outcomes, not volume.

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All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.