Social Impact Coordinator

Tech-Takeback Foundation; Brighton; Hybrid; GBP 26,000 - 32,000; Part time

Benefits offered by this job

Flexible hybrid working

Core hours 10:00–16:00

28 days annual leave pro rata

Job summary

Tech-Takeback Foundation is recruiting a Social Impact Coordinator to support our Digital Inclusion Scheme and partnerships. You will manage everyday operations, respond to applications, and work with warehouse and tech teams to ensure device access while safeguarding data under UK GDPR.

You will engage with charities, local authorities and community groups, develop campaigns with businesses, and help measure social impact using recognised frameworks. Flexible hybrid role in the Brighton area.

Qualifications

• Experience coordinating programmes and partnerships.
• Ability to communicate clearly with individuals in vulnerable circumstances.
• Experience reviewing applications and maintaining records.
• Awareness of data protection (UK GDPR).
• Collaborative work with warehouse/technical teams.

Responsibilities

• Manage day-to-day running of Digital Inclusion Scheme from enquiry to device distribution.
• Manage Foundation inbox, respond to applicants and partners.
• Review and process laptop applications, maintain records and waiting lists.
• Communicate clearly with individuals experiencing difficult circumstances.
• Coordinate with warehouse/technical teams on device availability.
• Follow safeguarding procedures and protect personal information.

Skills

Organisational skills

Communication

Empathy

Partnership development

Stakeholder engagement

Job description

Join Tech-Takeback Foundation and help tackle digital exclusion through technology reuse.

Our recruitment process is managed directly by Tech-Takeback Foundation, not through LinkedIn. Please read the full role description, including the essential criteria and application instructions, before submitting your application.

We are currently recruiting for aSocial Impact Coordinator to support the delivery and continued development of our Digital Inclusion Scheme, community partnerships and social impact activities.

At Tech-Takeback Foundation, we believe that access to technology should not be a barrier to education, employment, healthcare or everyday life.

Working alongside TTB CircularIT, we give unwanted technology a second life by refurbishing and redistributing devices to individuals experiencing digital exclusion. Our work combines environmental sustainability with meaningful social impact, helping people access not only essential technology but also the connectivity, skills and support needed to use it effectively.

We are looking for a motivated, organised and compassionate individual to join our small, growing team and help us continue making a difference.

About the Role

This is a varied, hands‑on position involving digital inclusion programme coordination, community partnerships, business engagement, social impact measurement and communications.

As our Social Impact Coordinator, your responsibilities will include:

• Managing the day‑by‑day running of our Digital Inclusion Scheme, from initial enquiries through to device distribution.
• Managing the Foundation’s inbox, responding to applicants, charity partners and members of the public.
• Reviewing and processing laptop applications, maintaining accurate records and managing waiting lists.
• Communicating clearly and sensitively with individuals experiencing difficult or vulnerable circumstances.
• Working closely with our warehouse and technical teams to coordinate device availability, requirements and outstanding applications.
• Following safeguarding procedures and ensuring personal information is handled securely in accordance with UK GDPR.

Community Partnerships and Stakeholder Engagement

• Acting as a key point of contact for charities, community groups, local authorities and other organisations supporting people experiencing digital exclusion.
• Keeping referral partners informed about applications, device availability, campaigns and impact.
• Building new partnerships and identifying opportunities for collaboration.
• Working with community partners to understand local digital inclusion needs.
• Representing the Foundation at community events, meetings and partnership activities.

Business Engagement and Technology Donations

• Supporting campaigns that encourage businesses and organisations to donate unwanted technology for reuse and redistribution.
• Communicating the environmental and social benefits of technology reuse to corporate donors.
• Building relationships with businesses interested in corporate social responsibility (CSR), ESG and social value.
• Working with colleagues at TTB CircularIT to identify opportunities that support the Foundation’s activities.
• Contributing to partnership proposals and supporting materials.

Social Impact Measurement and Reporting

• Collecting and monitoring outcomes for individuals supported through our Digital Inclusion Scheme, including follow‑up evaluations.
• Measuring social value using recognised frameworks, including HACT and the National TOMs, with training provided.
• Maintaining accurate impact records and supporting evidence.
• Analysing quantitative and qualitative data to identify trends, outcomes and opportunities for improvement.
• Preparing case studies and reports demonstrating the social and environmental impact of digital inclusion and technology reuse.
• Supporting the continued development of the Foundation’s impact measurement processes.

Communications and Campaigns

• Creating engaging written and visual content for LinkedIn, Facebook and Instagram.
• Developing communications that highlight digital inclusion, technology reuse, community partnerships and social impact.
• Planning and delivering communications campaigns alongside colleagues.
• Producing newsletters, partner updates and campaign materials.
• Maintaining consistent messaging and tone of voice across the Foundation’s communications.

You do not need to have worked in an identical role before.We value transferable skills, different perspectives and a genuine commitment to making a positive difference.

We particularly welcome applications from individuals with lived experience of digital exclusion.

• Employer: TTB CircularIT, working on behalf of Tech-Takeback Foundation
• Hours: 30 hours per week, worked across four days
• Working arrangements: Flexible, hybrid working, with core hours of 10:00–16:00 on working days
• Location: Home-based and our facilities in Hove and West Sussex, with some travel across Brighton & Hove, West Sussex and London
• Contract: One‑year fixed term, with the possibility of extension subject to funding
• Annual leave: 28 days pro rata, including bank holidays

A driving licence would be helpful but is not essential.