Social & Community Manager (6 month FTC)

We’re on the hunt for a bilingual (English & German) Social & Community Manager (6 month FTC) to help our client (Grow/ Build/ Nurture). You’ll play a vital role in localising community support for our German market — ensuring every interaction feels meaningful, on-brand, and culturally relevant. From daily engagement to shaping strategy, you’ll help us deliver joyful, trusted, and values-led experiences across our platforms.

1. Creating community support for the business, ensuring tone, messaging, and responses resonate authentically.
2. Be the voice of the business on all social & community platforms (primarily Instagram, Facebook, and TikTok), engaging with both English & German-speaking audiences.
3. Respond to all comments, DMs & virtual queries with empathy, speed, and good humor.
4. Monitor sentiment, insights & flag trending topics/ potential risks.
5. Track & share all community feedback inline with business performance metrics.
6. Review & translate content, ensuring tone & cultural references are correct & engaging.
7. Collaborate with wider teams (Marketing and Creative teams) to engage within the community.

Required:

• Fluent German & English.
• Experience creating, supporting & growing authentic online communities.
• You are culturally aware and know how to build trust and engagement with an audience.
• Create warm & engaging communication.
• You thrive in a fast-moving, collaborative environment & love trying new things digitally.
• Experience in creating exciting brand experiences.

Thank you, please share your CV - matt@cactussearch.co.uk