Social, Community and PR Manager

Thomas International; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Holiday 25 days + 5 days buy

Early Finish Friday

Hybrid Working

Birthday & moving day off

Employee Assistance Programme

UK Healthcare cash plan

Gym Membership

Perkbox

Personalised Feedback Session

Dress Down Policy

Enhanced Maternity/Paternity

Job summary

Thomas International is seeking a Social Community & PR Manager to own the global organic social presence, community activity and public relations. You will craft engaging content, amplify senior leaders and build credible profiles, while growing communities of customers, partners and HR professionals.

The role combines hands‑on writing with strategy, requiring the ability to pitch stories, develop relationships with journalists and influencers, and measure impact across platforms.

Qualifications

• Experience in social media, PR, communications or community management, ideally within B2B SaaS, technology or professional services.
• Excellent copywriting and storytelling skills, with the ability to adapt content for different platforms and audiences.
• Demonstrable experience growing social engagement, audience reach, community participation or brand visibility.
• Experience creating content for senior leaders or helping subject matter experts build their professional profiles.
• Experience identifying and delivering PR opportunities with journalists, publications, podcasts, events or influencers.
• Strong understanding of social media analytics and using performance data to improve results.
• Excellent communication, relationship-building and influencing skills.
• Strong organisational skills with the ability to manage multiple priorities and opportunities.
• Commercial awareness and an understanding of how brand, social and communications activity contribute to business growth.
• A creative, curious and proactive approach, with a focus on delivering results.

Responsibilities

• Develop and deliver Thomas’s global organic social strategy, growing visibility, engagement and influence across relevant platforms.
• Create engaging social content and turn internal expertise, research, customer stories and product developments into compelling external communications.
• Help Thomas leaders and subject matter experts build credible professional profiles and become active advocates for the business.
• Build and engage online communities of customers, partners, HR professionals and business leaders.
• Identify and deliver PR opportunities across relevant publications, podcasts, events, journalists and influencers.
• Monitor industry conversations, trends, competitor activity and brand sentiment to identify opportunities for Thomas to contribute.
• Measure social, PR and community performance and use data and insight to continually improve activity.
• Work across Marketing, Sales, Customer Success, Product, Partnerships and leadership to uncover the stories and expertise that deserve a wider audience.

Skills

Social strategy

Copywriting

Community management

Public relations

Influencer relations

Analytics & reporting

Job description

About Thomas

At Thomas, we imagine a world of limitless human potential — where people thrive through self-awareness and authentic connection.

For over 45 years, we’ve been pioneers in talent assessment. But now, we’re transforming. We’re evolving from a trusted assessment provider into a disruptive AI-powered people science platform, uniting behavioural insight, data, and technology to revolutionise how people and teams work together.

Our new Connection Intelligence (CXI) platform, is redefining collaboration — helping organisations unlock intelligent team profiling, behaviour comparison, and personalised growth at scale.

We’re shaping a new era of workplace intelligence.

The Opportunity

We are looking for a Social Community & PR Manager to help make Thomas one of the most visible and influential voices in the future of work, leadership and organisational performance.

Reporting to the Marketing Director, you will own Thomas’s organic social presence, community activity and public relations, turning the expertise, ideas and stories already within our business into content and conversations that people genuinely want to engage with.

This isn't a role focused on simply publishing content. You will identify the stories worth telling, the people worth amplifying and the conversations Thomas should be part of. From helping senior leaders build their profiles, to developing relationships with journalists and influencers, to growing communities around Thomas, you will play a central role in strengthening our reach and reputation.

It is a hands-on role, so you'll be just as comfortable writing a LinkedIn post or pitching a story as you are developing the strategy behind them.

If you're passionate about brilliant storytelling, building communities and creating influence rather than simply generating impressions, we'd love to hear from you.

What You’ll Do

• Develop and deliver Thomas’s global organic social strategy, growing visibility, engagement and influence across relevant platforms.
• Create engaging social content and turn internal expertise, research, customer stories and product developments into compelling external communications.
• Help Thomas leaders and subject matter experts build credible professional profiles and become active advocates for the business.
• Build and engage online communities of customers, partners, HR professionals and business leaders.
• Identify and deliver PR opportunities across relevant publications, podcasts, events, journalists and influencers.
• Monitor industry conversations, trends, competitor activity and brand sentiment to identify opportunities for Thomas to contribute.
• Measure social, PR and community performance and use data and insight to continually improve activity.
• Work across Marketing, Sales, Customer Success, Product, Partnerships and leadership to uncover the stories and expertise that deserve a wider audience.

• Experience in social media, PR, communications or community management, ideally within B2B SaaS, technology or professional services.
• Excellent copywriting and storytelling skills, with the ability to adapt content for different platforms and audiences.
• Demonstrable experience growing social engagement, audience reach, community participation or brand visibility.
• Experience creating content for senior leaders or helping subject matter experts build their professional profiles.
• Experience identifying and delivering PR opportunities with journalists, publications, podcasts, events or influencers.
• Strong understanding of social media analytics and using performance data to improve results.
• Excellent communication, relationship-building and influencing skills.
• Strong organisational skills with the ability to manage multiple priorities and opportunities.
• Commercial awareness and an understanding of how brand, social and communications activity contribute to business growth.
• A creative, curious and proactive approach, with a focus on delivering results.

Why Thomas

• Be part of an organisation redefining the future of people science.
• Shape how Thomas shows up across social media, communities and the wider market.
• Help build Thomas into one of the most recognised and influential voices in the future of work, leadership and organisational performance.
• Turn the expertise, stories and ideas across Thomas into content and conversations that people genuinely want to engage with.
• Build the profiles of senior leaders and subject matter experts, extending Thomas’s reach through authentic advocacy.
• Create PR and media opportunities that strengthen our reputation with customers, partners, influencers and the wider HR community.
• Work with talented colleagues across Marketing, Sales, Product, Customer Success and Partnerships.
• Stay at the forefront of social media, community building, PR and digital communication trends.
• Grow your career in a global, high-performing SaaS business.
• Enjoy flexibility through hybrid working.

Thomas Assess – Our Talent Assessment Tool

At Thomas, we use our own science to make hiring decisions — because we believe in what we build.

Our Thomas platform helps us understand the behaviours and traits that predict success in this role, giving both you and us deeper insight and fairness in the process.

Be part of something transformative.

Join us and help take CXI — and the future of people science — to the world.

• Holiday – 25 days per annum, plus the opportunity to purchase up to an extra 5 days per annum through the salary sacrifice holiday buy scheme.
• Early Finish Friday – Finish at 15:00 all year round.
• Hybrid Working – Primarily working from home, with some days in the office as agreed with your People Manager.
• An extra day off for your birthday and for moving house.
• Employee Assistance Programme – Access to Champion Health, which provides a complete support network offering expert advice and compassionate guidance, accessible 24 hours a day, 7 days a week, 365 days a year.
• UK Healthcare – A cash plan where members of Team Thomas can claim back the cost of various healthcare appointments, including dental and optical.
• Gym Membership – Thomas will pay up to £28 per month towards membership at any nationwide gym, or £28 per month towards membership at The Marlow Club, a gym and swimming pool located close to the Marlow office.
• Perkbox – A communication, health & wellbeing and discount portal, allowing members of Team Thomas to keep up to date with business news, access information on health & wellbeing offerings, and access discounts across a wide range of retail products and leisure activities.
• Personalised Feedback Session – With an Enablement Specialist to gain insight into your own Thomas insights.
• Dress Down Policy – Other than for client-facing meetings where appropriate.
• Enhanced Maternity and Paternity Scheme.
• Salary Sacrifice Pension Scheme.