Social Commerce Executive - THG Nutrition | Myprotein

THG; Manchester; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Bus pass subsidy from Manchester

On-site gym

Staff discount on THG brands

Birthday day off

Job summary

THG is seeking a Social Commerce Executive for Myprotein, based at THG ICON in Manchester. You’ll support TikTok Shop operations, recruit creators and help drive campaigns and product launches with a data-driven mindset.

Working with the Social Commerce Manager, you’ll grow creator partnerships, track performance and optimize content and GMV across Myprotein and Myvitamins. A passion for TikTok, creators, and ecommerce is essential.

Qualifications

• Passionate about TikTok, creators, social media and ecommerce.
• Highly organized with the ability to manage multiple campaigns and deadlines.
• Confident communicator who builds relationships with creators, agencies and internal teams.
• Commercially aware and able to work toward targets using performance data.

Responsibilities

• Support the Social Commerce Manager with day-to-day TikTok Shop operations for Myprotein and Myvitamins.
• Assist with recruiter onboarding and relationship management of creators.
• Support creator campaigns from brief to post-campaign, including seeding and promotions.
• Coordinate creator activations around new product launches and key moments.
• Track creator activity and performance against targets; identify opportunities to improve.
• Monitor metrics like content performance, sales, traffic, conversion and GMV; use data to drive decisions.
• Provide regular reporting and updates on creator and TikTok Shop performance.

Skills

TikTok & social media

Campaign management

Creator relationships

Data-driven decisions

Job description

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Role: Social Commerce Executive

Brand: Myprotein

Reporting to: Social Commerce Manager

Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully Office Based)

Life at THG Nutrition

THG Nutrition is home to some of the world’s most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world’s largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear.

Our brands and people exist to break boundaries — to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.

About the role:

We’re looking for a Social Commerce Executive to join our growing social commerce team and help drive the success of Myprotein and Myvitamins on TikTok Shop. This is a fantastic opportunity for someone who lives and breathes social media, loves discovering new creators and trends, and is excited by the fast-moving world of social commerce.

Working closely with the Social Commerce Manager, you’ll play a key role in the day-to-day running of our TikTok Shop activity — from recruiting and managing creators, supporting campaigns and product launches, to tracking performance and identifying opportunities to drive sales. You’ll gain hands-on experience across the full TikTok Shop ecosystem, developing your commercial understanding and progressively taking ownership of creator relationships, activations and performance.

What You’ll Be Doing

• Support the Social Commerce Manager with the day-to-day running of Myprotein and Myvitamins TikTok Shop.
• Assist with creator recruitment, onboarding and relationship management, building strong and lasting partnerships.
• Support creator campaigns from start to finish, including product seeding, campaign briefs, content submissions and promotional activity.
• Help coordinate creator activations around new product launches, key trading moments and TikTok Shop campaigns.
• Track creator activity and performance against agreed targets, helping to identify what's working and where we can improve.
• Monitor key metrics including content performance, sales, traffic, conversion and GMV, using data to identify commercial opportunities.
• Support regular reporting and provide clear, actionable updates on creator and TikTok Shop performance.
• Keep creator records, product information, campaign plans and performance trackers accurate and up to date.
• Build strong relationships with creators, agencies and internal teams, ensuring campaigns run smoothly and effectively.
• Develop a strong understanding of the wider TikTok Shop ecosystem, including products, promotions, content, livestreams, traffic and conversion.
• Stay ahead of TikTok trends, creator behaviours and social commerce developments, bringing new ideas and opportunities to the team.
• As you develop, progressively take greater responsibility for managing the creator roster, activations and performance.

What We’re Looking For

• Passionate about TikTok, creators, social media and e-commerce, with a genuine interest in how people discover and buy products through social platforms.
• Highly organised and able to manage multiple priorities, campaigns and deadlines in a fast-paced environment.
• A confident communicator who enjoys building positive relationships with creators, agencies and internal stakeholders.
• Commercially aware and comfortable working towards targets and using performance data to make decisions.
• Proactive, curious and eager to learn, with the drive to stay ahead of an evolving social commerce landscape.
• Comfortable working across multiple brands, campaigns and stakeholders while maintaining strong attention to detail.
• A natural team player who isn't afraid to get stuck in and take ownership.

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.