Social Care QA & Improvement Expert

Service Care Solutions Ltd; Bracknell; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Lead to enhance children's social care services. This pivotal role focuses on auditing casework, assessing practice standards, and collaborating with practitioners to ensure high-quality service delivery. You will drive continuous improvement initiatives and support inspection readiness while promoting a culture of learning. If you have extensive experience in statutory social work and a passion for quality assurance, this is an exciting opportunity to make a significant impact in the community.

Qualifications

• Extensive experience in statutory social work and supervision across children's services.
• Proven track record of conducting audits using various QA models and tools.

Responsibilities

• Lead audits of case files to assess quality of practice and outcomes.
• Collaborate with teams to develop improvement initiatives based on audit findings.

Skills

Statutory social work experience

Quality assurance audits

Analytical skills

Reflective practice

Job description

Job Title:

Quality Assurance Lead – Children's Services

Location:

Time Square Offices, Bracknell Forest Council, Berkshire (minimum 3 days on-site)

Reports to:

Head of First Response / Principal Social Worker

Contract Type:

[Insert Permanent/Fixed-Term]

Salary:

£411 per day LTD, Paye £321.03 per day

Hours:

Full-time

Job Purpose

To lead and contribute to a robust quality assurance programme that ensures the continuous improvement of children's social care services. This role will focus on auditing casework, assessing practice standards, and working with practitioners and leadership to drive high-quality service delivery for children, young people, and families.

Key Responsibilities

1. Complete audits of case files using strength-based tools to assess the quality of practice and outcomes.
2. Scrutinise the effectiveness of frontline practice in safeguarding and meeting the needs of children and young people.
3. Provide critical analysis of casework and practice, identifying strengths, learning opportunities, and areas for improvement.
4. Collaborate with practitioners, team managers, and senior leaders to co-develop improvement initiatives based on audit findings.
5. Produce clear, evidence-based reports with recommendations and follow-up actions.
6. Triangulate findings with feedback from children, families, and multi-agency partners.
7. Support inspection readiness through preparation of materials and QA evidence.
8. Lead training and provide coaching to social work managers on audit methodology and reflective practice.
9. Contribute to the review and refinement of policies, procedures, and practice frameworks.
10. Promote and model Bracknell Forest’s values: Ambitious, Inclusive, Always Learning.

Essential Experience and Skills

You will have:

1. Extensive experience in statutory social work and supervision across a range of children's services.
2. Proven track record of conducting audits using various QA models and tools.
3. Experience working within and contributing to quality assurance systems, including “closing the loop” on improvements.

You will be able to demonstrate:

• A clear understanding of what “good” and “outstanding” practice looks like.
• Confidence in constructively challenging practice and supporting improvement planning.
• High attention to detail and strong analytical skills to assess complex information.
• Ability to lead reflective discussions and promote a culture of learning.
• Experience in identifying learning themes and tracking the impact of improvements over time.

Please email your CV to [e-mail] or call 01772 208964.