Social Care Practitioner (Safeguarding Hub)

The Royal Borough of Windsor & Maidenhead; Thatcham; Hybrid; GBP 26,895 - 30,132; Full time

Benefits offered by this job

32 days annual leave

Flexible working

Local Government Pension scheme (LGPS)

Life cover

Additional Voluntary Contribution (AVC

Free employee parking

Give As You Earn scheme

Instant Reward Scheme

Employee Assistance Programme

Discounts for retailers

Job summary

The Royal Borough of Windsor and Maidenhead is offering two full‑time Social Care Practitioner roles in the Safeguarding Hub with hybrid working. The roles focus on safeguarding adults, collaborating with police, health and care partners, and ensuring person-centred care for those at risk.

You will triage referrals, support the protection planning process, liaise with agencies and families, and operate under borough policies to promote wellbeing and safety in the community.

Qualifications

• Experience working with vulnerable individuals and assessing needs.
• Excellent communication and report-writing skills.
• Ability to work independently and in teams.
• Strong organisational skills and proficiency with digital tools.
• Commitment to safeguarding, equality and person-centred care.

Responsibilities

• Triage incoming referrals under the Care Act 2014 and Safeguarding Adults.
• Support the person at the centre of concerns to define their own protection plan and outcomes.
• Liaise with partner agencies, care providers and families to ascertain risk and response.
• Ensure safeguarding considerations are addressed with supervision and borough policies.

Skills

Experience with Vulnerable Individuals

Strong Communication & Interpersonal

Adaptability & Teamwork

Organisational & IT Competence

Person-Centred Approach & Integrity

Job description

We have an exciting opportunity for two Social Care Practitioners to join us in the Safeguarding Hub!

These are full‑time, permanent roles with hybrid working, and a salary of £26,895 - £30,132 per annum.

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is an excellent opportunity for two enthusiastic Social Care Practitioners to join our Safeguarding Hub.

Why now?

It’s a great time to join RBWM. We’ve started our transformation journey—Living Well Together—a vision shaped by staff that’s about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward‑thinking environment. We’re investing in new roles, new technology, and enhanced learning and development to support our teams and improve outcomes.

Our latest staff survey shows:

• 92% of colleagues feel their work is meaningful
• 87% say their line manager demonstrates the council’s values

But don’t just take our word for it—watch our staff videos to hear directly from our teams about what it’s like to work here:

Adult social care careers | Royal Borough of Windsor and Maidenhead

The role:

You will be working in a lively and fast paced environment with a supportive team of experienced Safeguarding investigators. We work across partner agencies with colleagues from the Police, Fire Service, Health sector and wider care services to manage Safeguarding referrals into Adult Social Care; seeking to promote the wellbeing and safety of adults within the Borough. Come read our HERO qualities and you will know this is the place to be in social care.

Your role will involve:

• Triage of incoming referrals in accordance to the Care Act 2014, S42 Safeguarding Adults and Mental Capacity Act 2005.
• Supporting the person at the center of concerns to define their own protection plan where possible and achieve preferred outcomes.
• Liaising with partner agencies, care providers and families to ascertain risk and response.
• Ensuring all aspects of safeguarding vulnerable adults are considered and addressed with supervision and support in accordance with Borough policies and protocols.

What we are looking for:

• Experience with Vulnerable Individuals - Proven ability to work with people, especially those with disabilities or complex needs, demonstrating empathy and professionalism.
• Strong Communication & Interpersonal Skills - Clear written and verbal communication, including report writing, and the ability to build trust and rapport with individuals and teams.
• Adaptability & Teamwork - Comfortable working both independently and collaboratively, with the flexibility to respond to changing needs and environments.
• Organisational & IT Competence - Effective time management, organisational skills, and confidence using digital tools to support casework and documentation.
• Person-Centred Approach & Professional Integrity - Commitment to safeguarding, equality, and person‑centred care, acting with honesty, discretion, and a proactive mindset.

What we offer:

• 32 days annual leave.
• Flexible working including a hybrid working pattern for a better work-life balance.
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all, as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.