Social Care Officer, Overnight Responder - PKC12743

Perth and Kinross Council; Perth; On-site; GBP 15,000 - 17,000; Part time

Job summary

Join Perth and Kinross Council as a Social Care Officer in the Overnight Responder Service. This role involves providing support for individuals with Complex Needs, managing technology alerts, and ensuring their welfare in the community. You will work night shifts, requiring strong communication skills and a driving license for travel. Benefit from generous leave policies, opportunities for training, and a supportive work environment.

Benefits

Generous annual leave package

6 days public holiday

Pension scheme eligibility

Family friendly work/life balance policies

Access to a range of benefits

Qualifications

• Experience with Complex Needs support (learning disabilities, autism).
• Good communication skills for various interactions.
• Driving license required for travel across Perth and Kinross.

Responsibilities

• Respond to technology alerts and alarm activations.
• Provide planned/unplanned support virtually and in person.
• Ensure compliance with Health & Safety legislation.

Skills

Communication

Relationship Building

Initiative

Team Player

IT Skills

Education

SVQ in Social Services and Healthcare at SCQF level 6

Job description

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Social Care Officer, Overnight Responder - PKC12743
£15,141 - £16,184 (20 Hours per week)
Perth Community Fire Station, High Street, Perth

A fantastic opportunity has arisen for a Social Care Officer to join our new innovative Overnight Responder Service. As we know TEC is capable of providing an effective solution to meet demands on health and social care services and help address the challenge of delivering care and support to those with Complex Needs (primarily learning disabilities and autism) in communities. The future delivery of social care lies in a partnership between person centred one to one support and a creative and bespoke technology enabled care packages.

You be part of the newly developed remote responder service across Perth and Kinross, the initial focus will be within Perth City but broadening out to the rural localities in Perth & Kinross. The Overnight Responder staff member would work alongside our existing Community Alarm & Telecare Service who will support with triage, you will also have the opportunity to provide planned support/response virtually, whilst working in partnership with the Community Alarm and Telecare Service and commissioned providers within Perth and Kinross.

Technology is bespoke to each individual and their support requirements, it is inclusive of a range of sensors which track movement/ activity, alerting staff if unusual patterns are identified, in some cases triggering a responder visit, a Video Call Hub which provides two-way communication as and when required as part of triage, both routinely and in crisis situations, the technology is adaptable and can be individualised to for example monitor elements of an individual's health.

You will be based in our Community Alarm and Telecare Service in Perth and work alongside the existing wakened night resource and supplement it in terms of additional members of staff.

It will be your role to ensure speedy, efficient and appropriate responses are carried out to all requests. The role can be fast paced and requires experienced individuals who can think on their feet. The role also requires a level of IT and admin skills.
The role will be on a wakened nightshift basis and will involve responding to-
Technology alerts and alarm activations
Planned / unplanned virtual responses
Personal Care Requests
Emergency Support
Safeguarding the individual's welfare and well being
Technical Support
Supports after a fall

Skills & Experience Required

You will be enthusiastic, motivated, have a keen interest and willingness to deliver care and support to those with Complex Needs (primarily learning disabilities and autism) in communities. You will support individuals through a response to technology alerts and alarm activations, this will include planned and unplanned virtual response as per support plans, you will be expected to provide direct support to individuals across a variety of tasks. This may also include moving and handling and administering medications.

It is essential that you have good communication skills and the ability to build relationships and communicate at varying levels with individuals, colleagues and other professionals.

Due to the response and lone working elements of this role it is essential that you drive and a geographical knowledge of communities in Perth would be desirable.

You will be able to use your initiative and make decisions, be a good team player and knowing when to seek further advice from a manager. Take responsibility for yourself, customers/ service users, contractors and others and ensure compliance with all relevant Health & Safety legislation. Promote and act as a role model for the Council's values and commitment to equality and diversity. Promote positive values and anti-discriminatory, non judgemental practise and treat colleagues and customers with dignity and respect.

No entry Qualification requirement but you will required and supported to work towards SVQ in Social Services and Healthcare at SCQF level 6 (was SVQ2).

You must have a valid driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities . In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours . Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working , Maternity, Paternity & Adoption leave , time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

Next Steps

We would love to hear from you and would encourage you to get in touch with Natascha Shiels or Amanda Fyfe on 01738 459600 to find out more.

Click APPLY NOW

External candidates are required to provide 2 references, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the the hiring manager above or the Recruitment Team on [phone] or [e-mail] to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.