Social Care Officer

Vale of Glamorgan Council; Barry; On-site; GBP 28,000 - 32,000; Full time

Job summary

Le Conseil du Vale de Glamorgan recherche un support pour les Services aux Adultes, axé sur la gestion des contacts publics et les évaluations initiales. Vous serez impliqué dans la révision des besoins des usagers et des aidants tout en collaborant étroitement avec des travailleurs sociaux. Ce rôle est essentiel pour assurer des services de qualité et promouvoir le bien-être des citoyens.

Qualifications

• Expérience de travail dans une équipe.
• Compréhension des effets du vieillissement ou du handicap.
• Compétences en communication écrite et verbale requises.

Responsibilities

• Gérer les premiers contacts avec le public et traiter les demandes.
• Effectuer des évaluations initiales et des révisions d'UA.
• Fournir un soutien aux travailleurs sociaux avec les évaluations et les révisions.

Skills

Bonne communication écrite et verbale

Capacité à organiser et prioriser les tâches

Approche créative et imaginative pour la résolution de problèmes

Expérience de travail en équipe

Connaissance des effets du vieillissement/handicap

Capacité à travailler sous pression

Job description

About Us

The Intake and Assessment team is a dynamic and exciting team with a varied and interesting workload. Our function is to:

Provide a timely response to Safeguarding concerns, undertake sec 126 enquiries and liaise with partners to develop safe care & support plans

Respond to people experiencing crises through assessment, support and family liaison and the commissioning emergency placements/care packages when necessary.

Complete outcome focused assessments ensuring the full participation of service users and/or their carers

Respond to urgent requests for equipment/manual handling concerns

Promoting people’s wellbeing through the provision of Information, Advice and Assistance via our Wellbeing Matters Service.

Review or assess and people who are known to Adult Services but whose needs have changed and may require a new assessment

Develop Care & Support Plans in partnership with citizens to promote their wellbeing and social role within their community.

Ambitious - Forward thinking, embracing new ways of working and investing in our future.

Open - Open to different ideas and being accountable for the decisions we take.

Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About The Role

Pay Details: Grade 6 SCP 14 – 19 (28,624-£31,067)

Hours of Work / Working Pattern: 37 hours Monday to Friday

Main Place of Work: C1V

Description: To support Adults Services in managing the initial contacts from the public, and processing enquiries through effective signposting, and initial assessments.

To undertake UA reviews, provide information and support to social workers with assessments and reviews and monitoring of user and carers needs

About You

You will need:

• Experience of working in a Team
• Some knowledge/ understanding of ageing/illness/disability and its effects of individuals/families and their Carers
• Good standard of written and verbal communication skills.
• Ability to organise and prioritise tasks.
• Creative and imaginative approach to problem solving.
• Ability to work under pressure
  
  

Additional information

DBS Check Required: Enhanced

For Further Information, contact: [e-mail] or [e-mail]

Please see attached job description / person specification for further information.