Social Account Manager

Stripe Communications; London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading communications agency based in London is seeking an experienced Social Account Manager to manage creative social media campaigns for top brands. The role involves overseeing content production and managing client relationships to ensure successful campaign execution. Ideal candidates should have at least 3 years of agency experience in digital content with strong skills in copywriting and social media analytics. A comprehensive benefits package and a hybrid working model are included.

Benefits

Hybrid and Flexible Working

Enhanced maternity/paternity leave

Pension plan with employer contributions

Subsidised private healthcare

Generous annual leave entitlement

Annual profit-related bonus

Qualifications

• 3+ years minimum professional agency experience in digital/social content.
• Demonstrable experience planning and managing paid social activity.
• Detail-oriented and highly organised with project management skills.

Responsibilities

• Deliver creative and engaging social media content ideas.
• Manage day-to-day handling of client channels like Facebook and Instagram.
• Oversee content distribution using management tools.

Skills

Excellent copywriting

Social media management

Data analysis

Community management

Tools

Hootsuite

Meta Ads Manager

Google Analytics

LinkedIn Campaign Manager

Job description

We are looking for an experience Social Account Manager who is bursting with ideas and can combine brilliant client servicing skills with hands-on delivery of organic and paid social for some of the UK’s biggest brands.

We’re on a mission at Stripe to supercharge social. To make content that stops thumbs and is seen by millions. As we form the right team to do that, we want an experienced Social Account Manager who is bursting with ideas and can combine brilliant client servicing skills with hands-on delivery of organic and paid social for some of the UK’s biggest brands.

Based in London, you’ll work at the heart of our social and content team, and in an integrated way with our PR specialists to bring client products and brands to life. This role reports to the Director of Social & Content.

You’ll have a keen eye for detail, a love for creative content, and the confidence and experience to manage a range of social campaigns, day-to-day. It’s a role in which your creativity can flourish and take form with both freedom and support.

Key Responsibilities:

• Deliver creative and engaging social media content ideas.Creating content calendars, copywriting, curating content and working with creative teams to produce engaging content across multiple social platforms.
• Manage the day-to-day handling of client channels including Facebook, Instagram, LinkedIn, Twitter, TikTok and YouTube, adapting content to suit different channels and audiences and ensuring activity is delivered within budget and on time.
• Oversee, plan and distribute content across different platforms using scheduling and management tools such as Hootsuite, Sprout Social and Later.
• Deliver paid social planning and forecasting, setting up and managing social ad campaigns, monitoring, optimising and reporting on paid activity – primarily using Meta Ads Manager and LinkedIn Campaign Manager.
• Form key relationships with influencers and content creators.
• Manage and grow social communities for brands and campaigns with proactive and engaging community management.
• Monitor, track, analyse and report on social performance and its role in audience/customer journeys using tools such as Google Analytics, Meltwater, Meta Business Suite and other platform analytics.
• Manage, motivate and coach junior staff.
• Grow and develop client relationships – regularly liaising with them to seek to grow existing clients and develop the account remit.
• Have the ability to present work clearly and logically to clients, finalising campaigns based on feedback.
• Proactively own and drive projects with focus, pace and a positive attitude to find solutions.
• Have an active interest in new social trends, learning new skills and sharing ideas.

Qualifications

• 3+ years minimum professional agency experience in digital / social content.
• Excellent copywriting skills and a strong eye for visual assets that pop in social feeds.
• Demonstrable experience planning, setting up and managing paid social activity for brands.
• Experience with social media management tools such as Hootsuite, Later, etc.
• Comfortable gathering and working with data from Meta Business Suite/Creator Studio, LinkedIn Page Insights, Twitter Analytics, Google Analytics and data/reports from various in-platform Ads Managers.
• Working knowledge of social listening tools such as Brandwatch, Meltwater Social, Pulsar or similar.
• Detail-oriented and highly organised with the ability to manage own time on multiple projects and deadlines.
• Exceptional overall communication skills, both written and verbal.
• Ambitious in setting and achieving goals.
• Flexible and adaptable – able to keep up with changes to social platforms, client priorities and external events that impact campaign execution.
• Be able to work from our London office 2 days a week.
• Legally able to work in the UK.

We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:

• Hybrid and Flexible Working – we are currently hybrid working with two mandatory in-office days a week
• Enhanced maternity/paternity leave and shared parental leave options
• A pension plan with employer contributions
• Subsidised private healthcare with employee contribution
• Personal learning plans, coaching and mentoring to support you on your career path
• Generous annual leave entitlement including Christmas and birthday off, and work from anywhere for up to 4 weeks of the year
• An annual profit-related bonus

Apply now

Interested in this role? Apply now by following the link below.

We’re Stripe; a PR, social, content and influencer agency.With offices in Edinburgh and London, we cover the length and breadth of the UK, creating work that breaks boundaries, delivers results and gets people talking.

Great Suffolk Yard
127-131 Great Suffolk St
London
SE1 1PP