Social Account Manager

Publicis Groupe UK; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading media performance company in London is seeking a media performance expert to manage paid social media strategies for major clients. The candidate should have experience in campaign management and analytics, alongside strong communication skills. This hybrid role offers a collaborative work environment and comprehensive benefits, including flexible working and well-being support.

Benefits

WORK YOUR WORLD opportunity

REFLECTION DAYS

HELP@HAND BENEFITS

FAMILY FRIENDLY POLICIES

FLEXIBLE WORKING

GREAT LOCAL DISCOUNTS

Qualifications

• Demonstrated experience in managing paid social campaigns in an agency setting.
• Strong proficiency in analytics on platforms such as Meta and TikTok.
• Excellent verbal and written communication skills.

Responsibilities

• Design and implement effective paid social media strategies.
• Oversee creation, execution, and optimization of social media campaigns.
• Monitor and analyze campaign performance data.

Skills

Paid social campaign management

Analytics proficiency

Excellent communication

Critical thinking

Attention to detail

Problem solving

Technical proficiency in social media tools

Team collaboration

Organizational skills

Job description

BRAND: Spark Foundry

Job Function: Media Performance

Location: London, United Kingdom

Experience Level: Intermediate

Workplace Type: Hybrid

Overview

Client Overview

Lloyds Banking Group

Lloyds Banking Group is one of the UK's largest financial services organizations, with millions of customers and a diverse range of services including retail and commercial banking, insurance, and wealth management.

Established in 2009 following the acquisition of HBOS by Lloyds TSB, LBG operates through well-known brands such as Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows.

The group's mission focuses on helping Britain prosper, with a commitment to responsible business practices and supporting communities, businesses, and individual customers.

LBG has a strong digital presence, employing innovative technologies to enhance customer experience and drive its sustainability agenda.

Responsibilities

• Developing Strategies: Design and implement effective paid social media strategies aligned with client goals and KPIs.
• Campaign Management: Oversee the creation, execution, and optimization of paid social media campaigns across platforms such as Meta, TikTok, LinkedIn, and Reddit.
• Performance Analysis: Monitor and analyze campaign performance data to provide actionable insights and recommendations.
• Client Communication: Serve as the primary point of contact for client interactions, offering updates, insights, and strategic direction.
• Team Management: Manage and mentor a team of social media executives, fostering a collaborative and results-driven work environment.
• Collaboration: Work closely with strategy, creative, data, other channels and marketing teams to ensure cohesive campaign execution.
• Reporting: Prepare and deliver detailed performance reports and presentations to clients and stakeholders.
• Industry Trends: Stay updated on the latest trends and changes in the paid social landscape to maintain a competitive edge.

Qualifications

• Experience: Demonstrated experience in managing paid social campaigns, preferably within an agency setting.
• Analytical Skills: Strong proficiency in analytics on media platforms such as Meta, TikTok and other relevant.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to clients and team members.
• Critical Thinking: Ability to challenge and think critically on the day to day, using informative rationale to back up recommendations.
• Detail-Oriented: Strong attention to detail ensuring accuracy and quality in campaign execution and reporting.
• Problem Solving: Proactive approach to identifying issues and implementing solutions in a fast-paced environment.
• Technical Proficiency: Familiarity with social media tools and platforms, and the ability to quickly learn new systems and technologies.
• Team Player: Collaborative mindset with the ability to work effectively within a team and adapt to a dynamic work environment.
• Organizational Skills: Exceptional organizational abilities to manage multiple projects and deadlines simultaneously, ensuring efficient workflow and prioritization.

Additional information

Spark has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS - 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).