Snr. Program Manager, AMXL EU, AMXL DEX

Amazon; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Senior Programme Manager in London to develop innovative solutions and improve operations. This role involves collaborating with teams, driving data-driven change, and managing key improvement programmes that impact the future of the organization. Candidates should possess a Bachelor's degree and relevant experience, aiming to lead significant operational enhancements.

Qualifications

• Bachelor's degree required.
• Experience leading process improvements and program strategy.
• Lean, Six Sigma, or other project management certifications preferred.

Responsibilities

• Create innovative solutions using data and research.
• Drive improvements across teams.
• Manage end-to-end delivery and communicate results.

Skills

Experience using data and metrics

Leadership

Process improvements

Project management certifications

Education

Bachelor's degree

Master's degree or MBA

Tools

SQL

Job description

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing, and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

1. Create innovative solutions using data and research to address wider challenges in your organisation
2. Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
3. Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
4. Enhance operational performance on every programme in partnership with your stakeholders

A day in the life

As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence, and programme management, and everyone plays a crucial role in growing this part of the business.

Minimum qualifications

• Bachelor's degree
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience defining program requirements and using data and metrics to determine improvements
• Proficiency in SQL
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
• Experience leading process improvements
• Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
• Relevant experience working in a supply chain, logistics, or operations environment
• Experience in conceptualising and implementing operational or supply-chain management improvements

Additional information

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.