Snr Administrator Educ & Skills

Coventry City Council; Coventry; On-site; GBP 23,000 - 32,000; Part time

Job summary

Coventry City Council is seeking a Senior Administrator to provide high-quality administrative support within the Education Entitlement Service and Coventry Virtual School. The role involves handling enquiries, maintaining records, producing reports and supporting meetings and projects.

We value an organised and reliable team player who can manage multiple priorities and maintain data confidentiality. Right to work in the UK is required; DBS checks may apply.

Qualifications

• Experience of administrative work and using a range of office and IT systems.
• Confident in using Microsoft Word and Excel.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Excellent communication with a wide range of people and handling confidential information.

Responsibilities

• Provide high-quality administrative support to the Virtual School team.
• Respond to enquiries from schools, professionals and partners; maintain records across systems.
• Produce documents, reports and spreadsheets; support meetings, events and projects.
• Help colleagues to use administrative systems and processes effectively.

Skills

Administrative work

Microsoft Office proficiency

Organisational skills

Communication skills

Data confidentiality

Tools

Microsoft Word

Microsoft Excel

Office IT systems

Job description

One Friargate, Station Square, Coventry, United Kingdom (Incl. Northern Ireland), CV1 2GN

Contract Type: Term Time Only

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

The Education Entitlement Service (EES) strives to deliver outstanding services for our customers, predominantly the children of Coventry, who may require access to education or alternative education provision. We ensure vulnerable children are appropriately supported and have a voice, which hopefully leads to their high achievement and excellent progress.

The EES is made up of a diverse range of teams all working together to recognise, support and apply innovative solutions to address the growing issues in relation to trying to educate some of our most vulnerable pupils in schools.

Coventry Virtual School (CVS) is a service provided by dedicated professionals within the Children, Schools and Families Directorate whose work is to promote and co-ordinate educational support for Looked After Children and Care Leavers to succeed at nursery, school, college and university; wherever their place of learning.

The team's purpose is to ensure that all who work with Coventry’s Looked After Children and Care Leavers have high educational aspirations for them, so that our pupils and students are given the best opportunities to engage, progress and achieve to their full potential.

CVS is staffed by professionals who work in partnership with schools, social workers, carers and other professionals. Like all good parents, we ensure that communication about our children is regular and constructive and that we are all working together successfully to help them achieve their potential.

What is the job role?

Coventry Virtual School is looking for an organised, enthusiastic and proactive Senior Administrator to join our team.

Coventry Virtual School works across the city and beyond to support the education of children in care and other children supported by the Virtual School. We are a busy, supportive and forward-thinking team, working closely with schools, social care colleagues and a wide range of education professionals to help improve outcomes for children and young people.

This is a varied role at the heart of the service. You will provide high-quality administrative support to the Virtual School team, helping to ensure that our systems, processes and day-to-day work run efficiently.

Your work will include responding to enquiries from schools, professionals and partners; maintaining accurate information across Virtual School and Council systems; processing and monitoring information; producing documents, reports and spreadsheets; supporting meetings, events and projects; and helping colleagues to use administrative systems and processes effectively.

You will often be one of the first points of contact with the Virtual School, so the ability to provide a helpful and professional response and know when an issue needs to be passed to another member of the team is important.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for someone who is organised, reliable and enjoys working as part of a busy team.

You will:

• have experience of administrative work and using a range of office and IT systems;
• be confident using Microsoft Office, including Word and Excel;
• have strong organisational skills and be able to manage competing priorities and deadlines;
• communicate confidently and professionally with a wide range of people;
• be able to maintain accurate records and work carefully with data and confidential information;
• be comfortable learning and using different electronic systems;
• be able to deal with enquiries, solve straightforward problems and recognise when something needs to be escalated;
• have good attention to detail and produce clear, accurate documents and information;
• enjoy working collaboratively and be willing to support colleagues across the service; and
• understand the importance of confidentiality, data protection and safeguarding when working within a children’s service.

Experience of working within education, children’s services or a similar environment would be helpful, but it is not essential. We are particularly interested in someone with strong administrative skills who is keen to learn and contribute to the work of the Virtual School.

This is an opportunity to join a friendly and committed team and to play an important role in supporting the education of some of Coventry’s children and young people.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note,an online search may form part of this recruitment process.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): Thursday 5th November 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

The following content displays a map of the jobs location - One Friargate, Station Square, Coventry, United Kingdom (Incl. Northern Ireland)

Location
One Friargate, Station Square, Coventry, United Kingdom (Incl. Northern Ireland)