Snr. Account & Project Manager, EU 3P Heavy Bulky

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Senior Program Manager in the EU 3P Heavy Bulky team. This exciting role involves launching and scaling the Multi SellerFlex program, a significant opportunity in the logistics sector. You will define strategies to enhance customer and seller experiences, manage third-party logistics, and drive program performance. If you are passionate about innovation and operational excellence, this position offers a chance to make a real impact in an industry-leading organization. Be part of a team that values diversity and creativity, and help shape the future of heavy bulky logistics.

Qualifications

• Experience in launching and managing medium-large scale projects.
• Knowledge of Excel at an intermediate level.

Responsibilities

• Develop and implement the EU Multi SellerFlex launch strategy.
• Lead end-to-end Third-party logistics management.
• Manage EU SellerFlex program performance.

Skills

Project Management

Data Analysis

Problem Solving

Communication

Education

Bachelor's degree

Master's degree or MBA

Tools

Excel

Job description

Job ID: 2910894 | Amazon EU SARL (UK Branch) - D67

This role can be based in the UK, Spain, Luxembourg or Germany.

We are looking for bright and ambitious individuals to join the EU 3P Heavy Bulky team to make Amazon the preferred Heavy Bulky platform for our Customers and Sellers, a focus area for EU Amazon. In the 3P Heavy Bulky business we are constantly innovating to deliver best-in-class experience including premium services Scheduled Delivery (SD), Room of Choice (RoC), and additional services like installation, unpacking, recycling etc. to our customers that buy products such as fridges, sofas, large screen TVs, furniture etc. SellerFlex enables 3P Heavy Bulky Sellers to provide FBA parity customer experience whilst shipping from their own warehouse. The role will be responsible to define and execute strategies to bridge Customer and Seller experience gaps, and scale the EU SellerFlex program.

What is the role?
You will join us as a Senior Program Manager who will be responsible to launch and scale the Multi SellerFlex (MSF) in EU, a $1Bn+ opportunity. Key responsibilities will include defining the launch and expansion strategy, Topline ownership, 3Y planning, whilst identifying, launching and managing 3P warehouse providers. You will own initiatives to improve EU HB Customer and Seller experience.

Key job responsibilities:

1. Develop and implement the EU Multi SellerFlex (MSF) launch strategy by leveraging insights from the ongoing soft launch
2. Lead end-to-end Third-party logistics (3PL) management which will include identifying, assessing and onboarding qualified 3PLs on MSF
3. Own Topline (unit/GMS) leadership goal
4. Manage EU SellerFlex program performance
5. Lead business reviews and reporting
6. Serve as EU MSF representative in CN forums to enhance program visibility and drive adoption

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience in launching and managing medium-large scale projects
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

PREFERRED QUALIFICATIONS

- Master's degree, or MBA in business
- Experience in complex problem solving, and working in a tight schedule environment
- Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.