Smoking Cessation Advisor

Voy; Hounslow; On-site; GBP 26,000 - 38,000; Full time

Job summary

Voy is seeking a Smoking Cessation Advisor for Morelife's service in Hounslow. You will deliver one-to-one support, manage a caseload, and work with GP surgeries, pharmacies, schools and workplaces to improve quit rates in the borough.

The role requires a NCSCT Stop Smoking Practitioner Certificate, a data-driven mindset, and flexibility to cover evenings/weekends as needed. In-person, local commitments and outcome focus are essential.

Qualifications

• Data-driven approach with ability to use quit-rate and CO-validation data to guide resource allocation.
• Experience delivering specialist stop smoking services and achieving quit-rate targets.
• Strong communicator capable of tailoring messaging to GPs, pharmacies, schools and workplaces.
• Proactive, self-motivated and flexible, including evenings and weekends when needed.

Responsibilities

• Deliver one-to-one stop smoking support face to face, helping clients achieve 4-week quits.
• Manage a caseload of clients with tailored pharmacology, follow-up and relapse support through 12 weeks.
• Own data: track quit rates and CO-validation, using tools to monitor performance.
• Identify opportunities to improve service delivery and drive continuous improvement across the borough.
• Build relationships with community providers and workplaces to expand referrals and reach.
• Participate in local outreach events as Smoking Cessation Champion for residents.
• Lead workplace cessation initiatives and support smoke-free policy adoption.
• Represent Morelife at tobacco control network meetings and contribute to service development.

Skills

Data-driven

Relationship builder

Strong communicator

Proactive and flexible

Education

NCSCT Stop Smoking Practitioner Certificate

Job description

Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.

Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.

Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.

Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.

Department: Stop Smoking Service

Location: Hounslow - West London

Remote Status: In Person

The Opportunity

You'll join Morelife's Smoking Cessation service in Hounslow, part of a borough-wide Integrated Health & Wellbeing Alliance working to reduce health inequalities and improve outcomes for the people who need it most. As a Smoking Cessation Advisor, you'll be the main point of contact for clients throughout their quit journey, delivering one-to-one support, while also supporting a network of community advisors across GP surgeries, pharmacies, schools and workplaces.

This is a role with real breadth and ownership: you'll run your own caseload and clinics and see your impact directly in the borough's quit rates. You'll be backed by Morelife's evidence-based approach and a wider Alliance of partners all working toward the same goal: healthier lives for Hounslow residents.

What You’ll Do

• Deliver one-to-one stop smoking support face to face, helping clients achieve 4-week quits
• Manage a caseload of clients, providing tailored pharmacology, follow-up and relapse support through to 12 weeks
• Own your data: track quit rates and CO-validation, using tools as needed to monitor performance
• Identify opportunities to improve service delivery, driving continuous improvement across the borough's stop smoking provision
• Build and grow relationships with community providers and workplaces to expand referrals and service reach
• Take part in local outreach events, acting as a visible Smoking Cessation Champion for Hounslow residents
• Lead workplace smoking cessation initiatives, supporting smoke-free policy adoption across the borough
• Represent Morelife at tobacco control network meetings and contribute to ongoing service development

Who You Are

• Qualified: hold a full NCSCT Stop Smoking Practitioner Certificate, with expert knowledge of tobacco cessation and harm reduction
• Experienced: a track record delivering specialist stop smoking services and hitting quit-rate targets
• Data-driven: confident using quit-rate and CO-validation data to monitor performance and target resources where they're needed most
• Relationship builder: comfortable negotiating with GP surgeries, pharmacies, schools and workplaces to grow provision
• Genuinely passionate about helping people quit smoking and committed to public health principles
• Proactive and self-motivated: takes initiative and works flexibly, including evenings and weekends when the service needs it
• Strong communicator: confident presenting and adapting your style for audiences from GPs to community groups