SME Trading Team Manager

AXA Group; Bolton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance provider seeks a SME Trading Team Manager in Bolton. You will lead a high-performance culture while managing a team focused on achieving trading targets in the SME sector. The role involves team motivation, monitoring service performance, and supporting strategic initiatives, all within a flexible hybrid working model. Competitive salary and benefits included.

Benefits

Competitive annual salary

Performance-based bonus

Pension scheme with employer contributions

Life Assurance

Private medical cover

25 days annual leave plus Bank Holidays

Wellbeing services

Qualifications

• Strong team management experience within a fast-paced regulated environment.
• Evidence of delivering results through others.
• Ability to manage a varied workload and adapt to priorities.

Responsibilities

• Create a high-performance culture and motivate team members.
• Monitor service performance and ensure compliance with standards.
• Support strategic initiatives and manage change effectively.

Skills

Team management experience

Broker/customer interaction

Motivational skills

Financial target achievement

Job description

We have a new opportunity for a SME Trading Team Manager to join us!

Reporting into the Lead Trading Team Manager, you will work as part of the Fleet Team for the SME Business area of AXA Commercial which is targeted to deliver annual income of approximately £1bn GWP with a focus on profit. The business areas are responsible for sales, servicing and trading for all our broker partners and customers. The purpose of the role is to lead your team, instilling a high-performance culture, creating an environment where everyone can be themselves and at their best.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

What you’ll be doing:

• Creating and maintaining a high-performance culture through leading and motivating your team to achieve agreed trading plan targets, productivity, customer satisfaction, service delivery, quality, ensuring this is all delivered in a risk compliant manner.
• Building an environment for continuous improvement by coaching, keeping a view on the external market/best practice, using effective performance management, understanding colleague/team aspirations and identifying training needs.
• Motivating team to create and maintain a dynamic, pro-active, trading culture in line with local team agreements to support AXA and Commercial are a great place to work.
• Agreeing team and individual performance targets to deliver expected customer service and financial plan.
• Driving and monitoring service performance, ensuring that all work within the team is completed in line with agreed service levels, best practice and adheres to all AXA underwriting standards, legal and FCA requirements.
• Supporting and assisting the management team with strategic initiatives and development, creation/implementation of local and centrally run projects within own team and across the business.
• Supporting and driving the financial management and monitoring processes, e.g; weekly / monthly forecast; annual planning.
• Acting as a change champion, fostering a positive environment, managing resistance, and maintaining team productivity and engagement throughout periods of transformation.

What you’ll bring:

• Strong team management experience within a fast-paced regulated environment.
• Leading a team and evidence of delivering through others.
• Good front line broker/customer interaction.
• Motivating self and others to achieve high standards which builds a good culture and working environment.
• Setting and achieving team financial targets/ KPIs/Goals/Objectives.
• Managing varied workload in line with business priorities and being agile in response.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail]

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Who we are:

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work.