Smartphone Repair Technician- Edinburgh

Assurant, Inc.; City of Edinburgh; On-site; GBP 26,000 - 27,000; Full time

Job summary

iSmash is seeking a Smartphone Repair Technician in Edinburgh to provide exceptional repair services for smartphones and tablets. You'll be hands-on in fixing devices while engaging with customers and offering tech advice. This role offers a competitive salary, commission potential, and a supportive work environment with opportunities for skill development.

Benefits

Company pension

Extra holiday days

Career development programme

Work-life balance with 21 + 8 holidays

Supportive work culture

Qualifications

• Experience with smartphone and tablet repairs.
• Able to work with popular brands like Apple, Samsung, and Google.

Responsibilities

• Repair smartphones and tablets including replacing screens and batteries.
• Provide technical advice and assistance to customers.
• Maintain a clean and organized workspace.

Skills

Troubleshooting

Customer service

Technical knowledge

Time management

Job description

Smartphone Repair Technician

£26,000 - £26,249 + commission

Store Location: Edinburgh

Experience with gadgets and helping people out? At iSmash, we rescue folks from the panic of a shattered screen, dead batteries and much more. We understand that feeling of being disconnected – it's like losing a part of yourself. That's why we connect with our customers on a personal level, put them at ease, and offer top-notch repairs to get them back online in a flash.

What You'll Do

• Giving devices a new lease on life: You'll be a tech expert, repairing smartphones and tablets. This means replacing screens, batteries, cameras – you name it.
• Being a friendly face: You'll greet customers, answer their questions, offer tech advice, and help them find the perfect accessories to complement their devices.
• Keeping things tidy: You'll maintain a clean and organised workspace, making sure you have the right tools at your fingertips.
• Prioritising safety: You'll follow all safety guidelines to create a secure environment for yourself and your colleagues.

What You Need

A knack for fixing things: You're comfortable with smartphone and tablet repairs for popular brands like Apple, Samsung and Google. whether you've gained experience through previous jobs or by helping friends and family.

This position will report to the instore manager.

Benefits:

• Earn a good living: £26,000- £26,249 (full time) basic salary plus an attractive commission structure to boost your earnings.
• Grow with us: Develop your skills through our personalised career development programme and ongoing training opportunities .
• Enjoy great perks: Benefit from a company pension, extra holiday days that increase with each year of service, and the possibility of relocating with financial assistance.
• Maintain a healthy work-life balance: 21 days holiday plus 8 bank holidays.
• Be part of a winning team: Join an award-winning tech repair company with a fun, supportive culture and an annual awards party.

About iSmash:

iSmash is the place to go for fast, reliable repairs of smartphones, tablets, and computers. We also offer a wide selection of mobile accessories and refurbished devices. Since opening our doors in 2013, we've expanded to 37 shops across the UK and are still growing, we also take pride in our lifetime warranty on screen repairs.

iSmash is part of Assurant, Inc., a global leader in business services for the connected world. Assurant is a Fortune 300 company with a long history of supporting over 300 million consumers worldwide.

At iSmash and Assurant, we embrace diversity and believe in the power of inclusion. We're committed to encouraging an environment where everyone feels valued and respected.

Ready to make a difference? Join our team and help us create a world without #techstress #LI-Onsite

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.