SMART Repairer

Group 1 Automotive; Stansted Mountfitchet; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Smart Repairer at a forward-thinking automotive group. In this role, you'll prepare vehicles to exceptional standards while ensuring outstanding customer service. With a commitment to employee growth, this innovative firm offers a range of benefits including generous leave, training opportunities, and flexible working options. Be part of a diverse team that values respect, integrity, and professionalism, and contribute to creating trusted experiences for customers and colleagues alike. If you're passionate about delivering great service and eager to grow, this opportunity is for you!

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Paid volunteer day

Company share purchase plan

Training and development opportunities

Qualifications

• Experience in the motor industry is essential.
• Ability to work independently and as part of a team.

Responsibilities

• Prepare vehicles to a high standard and advise on additional work needed.
• Maintain high customer service levels leading to loyalty and referrals.

Skills

Full UK Driving Licence

Motor Industry experience

Teamwork

Attention to detail

Job description

Smart Repairer – BMW Stansted

Want to be the best you can be? It's what drives us too.

Working in our Bodyshop as a Smart Repairer you will be a key part of the Retail Centre.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Preparing vehicles to a high standard.
• Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process.
• Working in a team to complete large jobs and assist colleagues where necessary to meet deadlines.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence
• Motor Industry experience is essential
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.