Smart Meter Dual Fuel Engineer

JR United Kingdom; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join M Group Energy as a Smart Meter Engineer, where you'll install and maintain smart meters for utility providers. Enjoy competitive pay, growth opportunities, and incredible benefits including bonuses, a vehicle, and extensive training in a supportive team environment.

Benefits

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance program

My Rewards portal with retail discounts

Life assurance

Cycle to work, salary finance, and give-as-you-earn schemes

Enhanced maternity, paternity, and adoption leave

Reward and recognition schemes

Company vehicle and fuel card

Discretionary bonus scheme

Qualifications

• Valid UK driving license, held for at least 1 year with less than 6 points.
• Experience with smart meters (gas and electric).

Responsibilities

• Responding to emergency and maintenance calls for smart meters.
• Installing and removing smart meters in customers' homes.

Skills

Customer service

Installation

Communication

Education

NVQ Level 2 in Smart Metering Dual Fuel

CCN1 / CMA1 / CMA3 with MET1

Job description

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Client:

M Group Energy

Location:

Portsmouth, Hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

09.07.2025

Expiry Date:

23.08.2025

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Job Description:

Right across infrastructure, there's a requirement to not only maintain but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, customer satisfaction, and a friendly, respectful environment where you can thrive.

Where will you be working?

At M Group Energy, we're enabling the energy essential to support our lives. We provide end-to-end solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation. This role is within our Metering team, the leading provider of metering services in the UK energy retail sector, offering efficient and flexible services for gas, electricity, and water meters.

Our meter readers install, maintain, and manage meters to ensure accurate billing and monitor energy usage patterns.

Want to be part of it?

What will you be doing?

As an engineer, you'll respond to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. You enjoy working independently, chatting with customers, and meeting new people. Customer service is our top priority. You'll complete jobs on time and explain the benefits and safe usage of their new smart meters.

You will be installing and removing smart meters (SMETS2) in customers' homes, completing around 5 jobs per day. There is an uncapped bonus for additional jobs. You will travel around your area using your tablet to view your schedule, which is available up to 2 weeks in advance.

Continuous training will be provided to maintain and develop your skills. 83% of our field management team have been promoted from technician roles. We prioritize health and safety, and your onboarding will prepare you to be an ambassador for safety.

Worried about loneliness? Weekly meetings, catch-ups, and field managers are always available to support you. No two days are the same, and you'll have many opportunities to excel.

What you'll bring

• Valid UK driving license
• Held your license for at least 1 year with less than 6 points
• Experience with CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
• Experience installing gas and electric smart meters
• Previous MOCOPA experience at a multi-rate level

If you have the following qualifications and skills, that's a plus but not required:

• Additional qualifications like REGT1, 3-phase
• Registered on the EUSR portal

What's in it for you?

We offer benefits to support your personal and professional life, including:

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance program
• My Rewards portal with retail discounts
• Life assurance
• Cycle to work, salary finance, and give-as-you-earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition schemes

Additional benefits include:

• £1000 Safety Bonus annually, paid semi-annually
• £1000 Attendance Bonus annually, paid semi-annually
• Uncapped productivity bonuses
• Extra pay for 3-phase and/or Medium Pressure qualifications
• Overtime at time and a half or double time on Sundays
• Opportunities for promotion within the company
• Company vehicle and fuel card
• Discretionary bonus scheme
• Referral rewards
• Standby, overtime, and call-out pay
• 22 days plus bank holidays, increasing with service

About us

We aim to be an employer of choice, supporting diversity and talent. We actively support army veterans and foster inclusive environments through our ENABLE networks. Our values—responsibility, openness, teamwork, and ambition—guide our culture and operations.

We offer industry-recognized training and development programs for all career stages. Join us during this exciting time at M Group.

Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as part of the hiring process.