Smart Meter Dual Fuel Engineer

M Group Energy; Oxford; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing energy services! In this exciting role, you'll be part of a dedicated metering team, ensuring smart meters are installed and maintained to provide customers with accurate billing and energy usage insights. With a strong emphasis on customer service, you'll engage with clients, ensuring they understand the benefits of their new smart meters. Enjoy continuous training and development opportunities while working in a supportive environment that values your contributions. With competitive bonuses and a range of benefits, this is the perfect opportunity to advance your career in the energy sector.

Benefits

Matched or contributory pension scheme

Online GP service

Employee assistance programme

Retail discounts

Life assurance

Cycle to work scheme

Enhanced maternity and paternity leave

Safety Bonus

Attendance Bonus

Private health care

Qualifications

• Experience installing gas and electric smart meters is essential.
• Valid UK driving licence with less than 6 points required.

Responsibilities

• Respond to emergency and maintenance appointments for smart meters.
• Complete installations and removals of smart meters in customers' homes.

Skills

Smart Meter Installation

Customer Service

Driving License

Gas and Electric Metering

MOCOPA Experience

Education

CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 in Smart Metering Dual Fuel

Tools

Tablet for Job Scheduling

Job description

Job Description

About The Role
M Group
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
M Group Energy
At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team, you'll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing?
As an engineer, you'll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You'll ensure that all jobs are completed on time and that our customers understand the benefits and safe usage of their new smart meter. You'll be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There's an uncapped bonus for any extra jobs you complete too.
You'll be travelling around your area using your tablet to see your jobs for the day, with access to your schedule up to 2 weeks in advance. Continuous training will be provided to maintain and develop your skills. 83% of our field management team have been internally promoted up from a technician.
What you'll bring

• Valid UK driving licence
• You must have held your licence for 1 year and have less than 6 points.
• CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel. Experience installing gas and electric smart meters is required.
• Previous MOCOPA experience to a multi-rate level is preferred.

If you have the below qualifications and skills, great, but you don't need them to apply;

• Bonus qualifications such as REGT1, 3 phase
• Ideally have been registered on the EUSR portal

What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• £1000 Safety Bonus per year, paid at 6-month intervals
• £1000 Attendance Bonus per year, paid at 6-month intervals
• Access to an uncapped additional productivity-related bonus
• £1000 added to your salary if you are 3 phase and/or Medium Pressure qualified
• Regular overtime paid at time and a half and double time on Sundays
• Progression opportunities, with 87% of our field managers promoted from DF engineers
• Company van/vehicle and fuel card for business use
• Private health care and health care cash plan
• Discretionary bonus scheme
• Recommend a friend get rewarded for introducing people to us!
• Standby / Overtime / Call out
• 22 days plus bank holiday, rising to 25 days with service

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
About The Company
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. We would like everyone to feel they can bring their whole self to work. Our ENABLE inclusion networks bring together people who have a shared passion, working together with one aim to build a culture where everyone belongs.
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.