Smart Meter Dual Fuel Engineer

M Group Ltd; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in energy services is seeking dedicated engineers to join their Metering team. This role focuses on installing and maintaining smart meters, ensuring customer satisfaction and safety. You'll enjoy a supportive work environment with opportunities for continuous training and career advancement. With a strong emphasis on health and safety, you'll be part of a team that values your contributions and encourages development. Enjoy a range of benefits including bonuses and a company vehicle, making this a rewarding opportunity for those passionate about energy services.

Benefits

Matched pension scheme

Online GP service

Employee assistance programme

Retail discounts access

Life assurance

Cycle to work scheme

Enhanced maternity/paternity leave

Safety Bonus

Attendance Bonus

Company van and fuel card

Qualifications

• Must have a valid UK driving license with less than 6 points.
• Experience in installing gas and electric smart meters is essential.

Responsibilities

• Respond to emergency and maintenance appointments for Smart Meters.
• Complete installations and removals of smart meters in customers' homes.

Skills

Installation of Smart Meters

Customer Service

Health and Safety Awareness

Driving License (UK)

Education

CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 in Smart Metering Dual Fuel

Tools

Tablet for Job Scheduling

Job description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we're enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.

This role will be within our Metering team, you'll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity, and water meters.

Our meter readers install, maintain, and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.

What will you be doing?

As an engineer, you'll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You'll ensure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter.

As part of your day, you'll be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There's an uncapped bonus for any extra jobs you complete too.

You'll be travelling around your area using your tablet to see your jobs for the day. You will have access to your schedule up to 2 weeks in advance.

You'll also be provided with continuous training to maintain and develop your skills. 83% of our field management team have been internally promoted up from a technician.

You'll have health and safety at the heart of everything you do! Your onboarding journey will ensure you are prepped and ready to be an ambassador for health and safety.

Worried the role could be lonely? You'll be on weekly meetings, catch-ups, and our field managers are always there to offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine.

What you'll bring

• Valid UK driving licence - You must have held your licence for 1 year and have less than 6 points.
• Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?
• Are you experienced installing gas and electric smart meters?
• Have you got previous MOCOPA experience to a multi-rate level?

If you have the below qualifications and skills, great, but you don't need them to apply;

• Bonus qualifications such as REGT1, 3 phase
• Ideally have been registered on the EUSR portal

What's in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers:

• £1000 Safety Bonus per year, paid to you at 6-month intervals
• You could receive £1000 Attendance Bonus per year, paid at 6-month intervals
• Access to an uncapped additional productivity-related bonus
• Are you 3 phase and/or Medium Pressure qualified? That'll be £1000 added to your salary!
• Regular overtime paid at time and a half and double time on Sundays
• Looking for progression? 87% of our field managers have been promoted from DF engineers
• Company van/vehicle and fuel card for business use
• Private health care and health care cash plan for you
• Discretionary bonus scheme
• Recommend a friend - get rewarded for introducing people to us!
• Standby / Overtime / Call out 22 days plus bank holiday, rising to 25 days with service

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry-recognised programmes, training, and development.

It's an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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