Smart Meter Dual Fuel Engineer

www.findapprenticeship.service.gov.uk - Jobboard; London; On-site; GBP 40,000 - 43,000; Full time

Job summary

A prominent energy service provider in London seeks a skilled engineer to join their Metering team. This role involves installing smart meters, responding to emergencies, and ensuring excellent customer service. Applicants should have a valid UK driving license, relevant qualifications in smart metering, and experience in installations. Competitive salary starting at £40,974 plus bonuses, along with comprehensive benefits including healthcare and holiday schemes.

Benefits

Matched or contributory pension scheme

24/7 online GP service

Employee assistance programme

Cycle to work scheme

Private healthcare and cash plan

30-33 days holiday including bank holidays

Qualifications

• Held driving licence for at least 1 year with fewer than 6 points.
• Previous MOCOPA experience is advantageous.
• Optional: REGT1, 3 phase, CT qualifications.

Responsibilities

• Provide efficient service for gas, electricity, and water meters.
• Respond to emergencies, restoring power or gas as needed.
• Communicate benefits and safe usage of new meters to customers.

Skills

Valid UK driving licence

Experience installing gas and electric smart meters

Customer service skills

Education

CCN1 / CMA1 / CMA3 or NVQ Level 2 in Smart Metering Dual Fuel

Job description

Where will you be working?
At M Group Energy, we’re enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.
This role will be within our Metering team, where you’ll join the leading provider of metering services in the UK energy retail sector. We provide efficient and flexible services for gas, electricity, and water meters.
Want to be part of it?
What will you be doing?
As an engineer, you will be part of our Metering team that offers a wide range of services, including smart installations, investigating non-communicating smart meters, and emergency and maintenance appointments on behalf of EON, OVO, EDF, and our expanding client portfolio.
Do you enjoy working independently, chatting with customers, and meeting new people?
Customer service is our top priority. You’ll ensure all jobs are completed on time and provide customers with in-depth explanations of the benefits and safe usage of their new meters.
You’ll also respond to emergencies, restoring power or gas when customers need it most.
Continuous training will be provided to develop your skills. Did you know? 87% of our field management team have been promoted internally. Are you seeking longevity in your career? You can find it with M Group Energy.
Health and safety are at the core of everything we do! Additional training will ensure your knowledge is up-to-date and enhance your skills in the industry. Your onboarding will prepare you to be an ambassador for health and safety.
Concerned about feeling lonely? You’ll join weekly meetings, catch-ups, and support from field managers and support functions who are always ready to help. No day is the same, and you’ll have many opportunities to shine.
What you’ll bring

- Valid UK driving licence
- Held your licence for at least 1 year with fewer than 6 points
- Qualifications such as CCN1 / CMA1 / CMA3 or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience

Optional qualifications that are a plus but not required:
- REGT1, 3 phase, CT

What’s in it for you?
We offer a range of benefits to support your life both in and out of work, including:

- Salary: £40,974 plus £2k attendance and safety bonus per annum for full-time roles (inside M25).
- For 3-phase/CT roles: £42,025 plus £2k bonus.
- Matched or contributory pension scheme
- 24/7 online GP service
- Employee assistance programme
- My Rewards retail discounts
- Life assurance
- Cycle to work, salary finance, and give as you earn schemes
- Enhanced maternity, paternity, and adoption leave
- Reward and recognition schemes
Additional perks include:
- £2000 annual safety and attendance bonus (split every 6 months)
- On-target earnings up to £50k+
- 30-33 days holiday including bank holidays
- Sick pay scheme
- Uncapped productivity bonus
- £1000 extra for 3-phase/CT or Medium Pressure qualification
- Overtime paid at time and a half or double time on Sundays
- Opportunities for promotion, with 87% of managers promoted from within
- Company van/vehicle and fuel card
- Private healthcare and cash plan
- Referral rewards
- Standby, overtime, and call-out pay potential.