Smart Meter Dual Fuel Engineer

JR United Kingdom; Inverness; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading energy solutions provider in Inverness is seeking a Smart Meter Engineer to install and maintain smart meters. The role emphasizes customer service and offers continuous training and opportunities for promotion. Ideal candidates have a valid UK driving licence and relevant installation experience. The position includes benefits such as a pension scheme, productivity bonuses, and a company vehicle.

Benefits

Matched pension scheme

Online GP service

Employee assistance programme

Life assurance

£1000 Safety Bonus annually

Uncapped productivity bonus

Opportunities for promotion

Company van/vehicle and fuel card

Qualifications

• Valid UK driving licence.
• Licence held for at least 1 year with fewer than 6 points.
• Experience installing gas and electric smart meters.

Responsibilities

• Respond to emergency and maintenance appointments.
• Complete installation and removal of smart meters in customers' homes.
• Ensure customer satisfaction while performing duties.

Skills

Customer service

Installation experience

Independent work

Education

Experience with CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 in Smart Metering Dual Fuel

Tools

Tablet

Job description

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Client:

M Group Energy

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

04.08.2025

Expiry Date:

18.09.2025

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Job Description:

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we're enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.

This role will be within our Metering team. You'll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity, and water meters.

Our meter readers install, maintain, and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.

Want to be part of it?

What will you be doing?

As an engineer, you'll respond to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Do you enjoy working independently, chatting with customers, and meeting new people?

Customer service is our top priority. You'll ensure all jobs are completed on time and explain the benefits and safe usage of their new smart meter to customers. Do you like meeting new people and helping make a difference in their lives?

You'll be completing the installation and removal of smart meters (SMETS2) in customers' homes, doing around 5 jobs per day. Want to earn extra? There's an uncapped bonus for additional jobs.

You'll travel around your area using your tablet to see your daily jobs, with schedules available up to 2 weeks in advance.

Continuous training will be provided to develop your skills. Did you know? 83% of our field management team have been promoted from technician roles. Looking for longevity? You can have it with M Group Energy.

Health and safety are at the core of everything. Your onboarding will prepare you to be an ambassador for health and safety.

Concerned about loneliness? Weekly meetings, catch-ups, and field managers' support are available. No day is the same, and you'll have many opportunities to shine.

What you'll bring

• Valid UK driving licence
• Licence held for at least 1 year with fewer than 6 points
• Experience with CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
• Experience installing gas and electric smart meters
• Previous MOCOPA experience at multi-rate level

Additional qualifications (not mandatory):

• REGT1, 3 phase qualifications
• Registration on the EUSR portal

What's in it for you?

We offer benefits to support your life both in and out of work, including:

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance programme
• My Rewards discounts portal
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme

Additional perks include:

• £1000 Safety Bonus annually, paid semi-annually
• £1000 Attendance Bonus annually, paid semi-annually
• Uncapped productivity bonus
• Extra salary for 3-phase and/or Medium Pressure qualification (£1000)
• Overtime paid at time and a half and double time on Sundays
• Opportunities for promotion (87% of field managers promoted from DF engineers)
• Company van/vehicle and fuel card
• Discretionary bonus scheme
• Referral rewards
• Standby, overtime, and call-out pay
• 22 days plus bank holidays, increasing with service

About us

We aim to be an employer of choice, supporting a diverse and talented workforce. We actively support and recruit army veterans. Our inclusion networks foster a sense of belonging. Our values—responsibility, openness, unity, and ambition—guide our culture and operations. We offer industry-recognised training and development programs for all career stages.

Join us during this exciting time at M Group.

Please note: Job adverts may close early. Apply promptly to be considered. Successful candidates may undergo background checks and drug testing as part of the onboarding process.