Smart Meter Dual Fuel Engineer

JR United Kingdom; Guildford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the energy sector is looking for a skilled Metering Engineer to join their team in Guildford. In this dynamic role, you will install and maintain Smart Meters while providing excellent customer service. With opportunities for training and career development, this position includes a range of benefits such as performance bonuses and a supportive work environment.

Benefits

Matched or contributory pension scheme

24/7 online GP service

Employee assistance programme

Retail discounts via My Rewards portal

Life assurance

Cycle to work scheme

Enhanced maternity, paternity, and adoption leave

Qualifications

• Valid UK driving license with fewer than 6 points.
• Experience installing gas and electric smart meters.
• Previous MOCOPA experience to a multi-rate level.

Responsibilities

• Respond to emergency and maintenance appointments for smart meters.
• Install and remove smart meters (SMETS2) in customers' homes.
• Meet customer service targets and complete jobs on time.

Skills

Customer Service

Installation Skills

Health and Safety Awareness

Education

NVQ Level 2 in Smart Metering Dual Fuel

CCN1 / CMA1 / CMA3 with MET1

Job description

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Client:

M Group Energy

Location:

Guildford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

10.07.2025

Expiry Date:

24.08.2025

Job Description:

Right across infrastructure, there's a requirement to not only maintain but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, customer satisfaction, and a respectful, friendly environment where you can thrive.

Where will you be working?

At M Group Energy, we're enabling the energy essential to support our lives. We provide end-to-end solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation.

This role is within our Metering team, the leading provider of metering services in the UK energy retail sector, offering efficient and flexible services for gas, electricity, and water meters.

Our meter readers install, maintain, and manage meters to ensure accurate billing and monitor energy usage patterns.

Want to be part of it?

What will you be doing?

As an engineer, you'll respond to emergency and maintenance appointments for EON, ensuring customers' Smart Meters are functioning correctly. You enjoy working independently, engaging with customers, and meeting new people.

Customer service is our priority. You'll complete all jobs on time, explaining the benefits and safe usage of their new smart meter. You will install and remove smart meters (SMETS2) in customers' homes, typically doing around 5 jobs per day, with an uncapped bonus for additional jobs.

You will travel using your tablet, with schedules available up to 2 weeks in advance. Continuous training will be provided to develop your skills. 83% of our field management team have been promoted from technician roles, offering long-term career prospects.

Health and safety are central to our operations. Your onboarding will prepare you to be an ambassador for safety. Weekly meetings and support from field managers ensure you're never alone. No two days are the same, offering many opportunities to excel.

What you'll bring

• Valid UK driving license, held for at least 1 year, with fewer than 6 points
• Experience with CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
• Experience installing gas and electric smart meters
• Previous MOCOPA experience to a multi-rate level

Bonus qualifications such as REGT1, 3-phase, or registration on the EUSR portal are a plus but not required.

What's in it for you?

• Matched or contributory pension scheme
• Online GP service, 24/7 access
• Employee assistance programme
• Retail discounts via My Rewards portal
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition schemes

Additional benefits include:

• £1000 Safety Bonus annually, paid in two installments
• £1000 Attendance Bonus annually, paid in two installments
• Uncapped productivity bonuses
• Extra £1000 for 3-phase and/or Medium Pressure qualification
• Overtime paid at time and a half, double time on Sundays
• Opportunities for promotion, with 87% of managers promoted from DF engineers
• Company vehicle and fuel card
• Discretionary bonus scheme
• Referral bonuses
• Standby, overtime, and call-out pay
• 22 days annual leave plus bank holidays, increasing with service

About us

We aim to be an employer of choice, supporting diversity and inclusion. We actively recruit army veterans and foster an inclusive environment through our ENABLE networks. Our values—responsibility, openness, teamwork, and ambition—guide our culture and operations.

We offer industry-recognized training and development programs for all career stages, making it an exciting time to join M Group.

Please note: Job adverts may close early. Apply promptly. Successful candidates may undergo background checks and drug testing as part of the onboarding process.