Smart Meter Dual Fuel Engineer

M Group Ltd; Bristol; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in energy services is seeking dedicated engineers to join their Metering team. This role focuses on ensuring customers' Smart Meters function correctly, emphasizing exceptional customer service and timely job completion. With a commitment to safety and continuous training, you'll thrive in a supportive environment that values your growth. Enjoy a range of benefits, including bonuses for performance and opportunities for career advancement. If you're passionate about making a difference in the energy sector, this is the perfect opportunity for you to shine.

Benefits

Matched pension scheme

Online GP service

Employee assistance programme

Retail discounts

Life assurance

Cycle to work scheme

Enhanced maternity/paternity leave

Safety Bonus

Attendance Bonus

Private health care

Qualifications

• Valid UK driving licence with less than 6 points.
• Experience in installing gas and electric smart meters.

Responsibilities

• Respond to emergency and maintenance appointments for Smart Meters.
• Complete installations and removals of smart meters in customers' homes.

Skills

Smart Meter Installation

Customer Service

Health and Safety Compliance

Driving License

Education

CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 in Smart Metering Dual Fuel

Tools

Tablet for Job Scheduling

Job description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you'll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.

Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.

What will you be doing?

As an engineer, you'll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. As part of your day, you'll be completing the installation and removal of smart meters (SMETS2) in our customers' homes. You will be doing around 5 jobs per day. There's an uncapped bonus for any extra jobs you complete too.

You'll be travelling around your area using your tablet to see your jobs for the day. You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills. 83% of our field management team have been internally promoted up from a technician. You can have longevity in your career with M Group Energy.

You'll have health and safety at the heart of everything you do! Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety! You'll be on weekly meetings, catch ups and our field managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine.

What you'll bring

• Valid UK driving licence
• You must have held your licence for 1 year and have less than 6 points.
• Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel? Are you experienced in installing gas and electric smart meters?
• Have you got previous MOCOPA experience to a multi-rate level?

If you have the below qualifications and skills, great, but you don't need them to apply;

• Bonus qualifications such as REGT1, 3 phase
• Ideally have been registered on the EUSR portal

What's in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• £1000 Safety Bonus per year, paid to you at 6-month intervals
• You could receive £1000 Attendance Bonus per year, paid at 6-month intervals
• You'll have access to an uncapped additional productivity-related bonus
• Are you 3-phase and/or Medium Pressure qualified? That'll be £1000 added to your salary!
• Regular overtime paid is available to you at time and a half and double time on Sundays
• Looking for progression? 87% of our field managers have been promoted from DF engineers
• Company van/vehicle and fuel card for business use
• Private health care and health care cash plan for you
• Discretionary bonus scheme
• Recommend a friend - get rewarded for introducing people to us!
• Standby / Overtime / Call out
• 22 days plus bank holiday, rising to 25 days with service

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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