Smart Maintenance Engineer

M Group Energy; Staines-upon-Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Smart Maintenance Engineer to join their Metering team. This role involves working with smart meters in homes and businesses, ensuring accurate billing and monitoring energy usage. You'll enjoy a supportive work environment with opportunities for growth and development. The company values responsibility, innovation, and teamwork, and offers a range of benefits including a pension scheme, private healthcare, and a company vehicle. If you're a quick learner with excellent customer service skills, this role is perfect for you.

Benefits

Matched Pension Scheme

Online GP Service

Employee Assistance Program

Retail Discounts

Life Assurance

Cycle to Work Scheme

Enhanced Parental Leave

Discretionary Bonus Scheme

Company Vehicle

Private Healthcare

Qualifications

• Good geographical knowledge of local areas is essential.
• Experience with hand tools and ability to work independently.

Responsibilities

• Reconnect Gas and Electric Smart Meters and conduct site surveys.
• Use handheld devices to update records and complete tasks.

Skills

Customer Service Skills

Geographical Knowledge

Hand Tool Usage

Self-Motivation

Quick Learning

Education

Experience with Smart Meters

Electrical Knowledge or Qualifications

Tools

Handheld Devices

Job description

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Join to apply for the Smart Maintenance Engineer role at M Group Energy

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, customer satisfaction, and a supportive environment where you can thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives. We provide end-to-end solutions in electricity transmission, distribution, renewable energy, EV, metering, and decarbonisation of homes.

This role is within our Metering team, the leading provider of metering services in the UK energy retail sector, offering efficient and flexible services for gas, electricity, and water meters. Our meter readers install, maintain, and manage meters to ensure accurate billing and monitor energy usage patterns.

What will you be doing?

As a Maintenance Engineer, you'll visit properties working on Smart Meters in homes and businesses. Using handheld devices, you’ll complete tasks and update records on your tablet. No live electrical work or prior technical qualifications are necessary.

Your tasks include reconnecting Gas and Electric Smart Meters, changing SIM cards, modems, aerials, re-joining devices to networks, and exchanging batteries on gas meters. You’ll also conduct site surveys and support tasks requiring field visits.

What you’ll bring

• Located in postcode areas: BN, BR, CR, CT, DA, GU, KT, ME, RH, SM, TN, TW
• Good geographical knowledge of local and surrounding areas
• Quick learner, eager to take on new tasks
• Effective use of hand tools and experience with handheld tools
• Ability to lift, carry, climb ladders safely
• Self-motivated, organized, capable of working independently
• Excellent customer service skills

Preferred but not required: experience with smart meters, electrical knowledge or qualifications.

What’s in it for you?

• Matched or contributory pension scheme
• Online GP service, available 24/7
• Employee assistance program
• Access to retail discounts via My Rewards portal
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition schemes

Additional benefits

• Company vehicle and fuel card for business use
• Private healthcare and cash plan
• Discretionary bonus scheme
• Referral rewards
• 20 days’ holiday plus bank holidays

About Us

We aim to be an employer of choice, supporting diversity and inclusion, and actively recruiting veterans. Our values—responsibility, innovation, teamwork, and ambition—guide our culture and operations. We invest in our people through recognized training and development programs, making it an exciting time to join us.

Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as part of onboarding.