Smart Maintenance Engineer

JR United Kingdom; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A key role for a Smart Maintenance Engineer is available in Croydon, London with M Group Energy. As part of an essential infrastructure team, you'll maintain and manage smart meters while ensuring customer service excellence. The role supports various career levels without requiring technical qualifications, emphasizing growth and development.

Benefits

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance programme

Retail discounts via My Rewards portal

Life assurance

Cycle to work scheme

Enhanced maternity, paternity, and adoption leave

Discretionary bonus scheme

Private healthcare and cash plan

22 days plus bank holidays

Qualifications

• No previous technical qualifications required.
• Experience in meter reading and electrical knowledge beneficial.

Responsibilities

• Visit properties to work on Smart Meters.
• Reconnect Gas and Electric Smart Meters, change SIM cards and modems.
• Complete site surveys.

Skills

Good geographical knowledge

Quick learner

Ability to use hand tools effectively

Experience with handheld tools

Self-motivated

Excellent customer service

Job description

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Smart Maintenance Engineer, London (Croydon)

Client: M Group Energy

Location: London (Croydon), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

21.07.2025

Expiry Date:

04.09.2025

Job Description:

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation. This role is within our Metering team, the leading provider of metering services in the UK energy retail sector, offering efficient and flexible services for gas, electricity, and water meters. Our meter readers install, maintain, and manage meters to ensure accurate billing and monitor energy usage patterns.

What will you be doing?

As a Maintenance Engineer, you'll visit various properties throughout the day, working on Smart Meters in homes and businesses. You'll use a handheld device to complete tasks and update records on your tablet. No previous technical qualifications are required! Your tasks will include reconnecting Gas and Electric Smart Meters, changing SIM cards, modems, and small gain aerials, re-joining smart devices to the network, exchanging batteries on gas meters, and completing site surveys.

What you'll bring

• Good geographical knowledge of your local and surrounding areas
• Quick learner, eager to grasp new tasks
• Ability to use hand tools effectively
• Experience with handheld tools
• Ability to lift, carry, and climb ladders safely
• Self-motivated and organized
• Dedicated to excellent customer service

Qualifications and skills (not required but beneficial):

• Experience in meter reading, especially with smart meters
• Electrical knowledge or qualification

What’s in it for you?

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance programme
• Retail discounts via My Rewards portal
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme

Additional benefits:

• Company van/vehicle and fuel card
• Private healthcare and cash plan
• Discretionary bonus scheme
• Recommend a friend reward
• 22 days plus bank holidays

About us

We aim to be an employer of choice, supporting diversity and talent. We actively support and recruit army veterans. Our values—responsibility, openness, teamwork, and ambition—guide our culture and work ethic.

Whether you're a trainee, apprentice, or experienced professional, we offer industry-recognized programs, training, and development opportunities. It's an exciting time to join M Group.

Please note: Occasionally, adverts may close early. Apply promptly. Successful candidates may undergo background checks, drug, and alcohol testing as part of onboarding.