Smart Dispense Technician Part Time

Innserve Ltd; Norwich; On-site; GBP 24,000 - 30,000; Part time

Job summary

Join a forward-thinking company as a Smart Dispense Technician, where no two days are the same! This part-time role offers the chance to work independently while delivering exceptional customer service in the drinks dispense industry. You will be trained to perform technical checks and maintain equipment at various venues across the UK. Enjoy a competitive salary, flexible benefits, and opportunities for development and progression in a supportive team environment. If you are eager to learn and make a difference, this role is perfect for you!

Benefits

Company Vehicle

Generous Holiday Allowance

Life Assurance

Flexible Benefits Scheme

In-House Training

Development Opportunities

Qualifications

• Passionate about customer service and delivering excellent experiences.
• Ability to work independently and remotely.

Responsibilities

• Perform technical and quality health checks on drinks dispense equipment.
• Build effective relationships with key customers.

Skills

Customer Service

Technical Skills

Problem Solving

Education

Full UK Driving Licence

Job description

Smart Dispense Technician Part Time (2000MGC) Norwich, England

Are you:

• Someone who is passionate about customer service and looking for a field service role with a difference?
• Looking for a part-time job with a difference? We are offering part-time hours, Monday to Friday inclusive. Hours will be negotiable between 6am and 2pm.
• Interested in joining our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including concerts, festivals, racecourses, stadiums, arenas such as the O2 Arena, Lords, Hyde Park, and the Isle of Wight Festival. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy:

• Competitive salary (£24,944 pa pro-rata) plus a performance-based incentive paid quarterly. A generous London weighting applies within the M25.
• Company vehicle.
• Generous holiday allowance: 21 days holiday plus bank holidays plus an additional ‘Celebration Day’! Pro-rata. You can also buy or sell holiday days to suit your needs.
• Amazing core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
• Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on benefits like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Pension Contributions, Travel Insurance, and more. Many options include coverage for your partner and children.
• Development opportunities: In-house training, and support for external qualifications and apprenticeships.
• Opportunities to boost your earnings: Complete overtime at increased rates, with the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as a Smart Dispense Technician:

No two days are the same! Our Smart Dispense system is central to any bar and offers a range of cutting-edge draught dispense solutions tailored to various needs. As a Smart Dispense Technician, you’ll visit bars and restaurants to perform detailed technical and quality health checks and provide outstanding customer service. You’ll be the frontline of our customer service operations—your day is planned from your home postcode, and you will build effective relationships with key customers, sanitising, servicing, and maintaining drinks dispense equipment. You’ll work closely with our planning team and receive full support, training, and guidance as you begin your career with us. This is an entry-level position with opportunities for progression.

You’ll already have:

• A Full UK Driving Licence.
• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential—we provide comprehensive training.
• The ability to work independently and remotely, with determination to succeed, delivering excellent customer experiences with a positive can-do attitude.

At Innserve, we are One Big Team. Interested in joining us?