Smart Building & IoT Tech Lead — Hotel Operations

Whitbread; Houghton Regis; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare (BUPA)

Pension 10%

Hotel Discounts

Annual Bonus (30%)

Job summary

Whitbread is seeking a Technical Lead - Hotel Operations to shape the future of smart operations across our hotel estate. This product-led role focuses on robotics, automation, connected devices and IoT to improve operational efficiency and team experience.

As a bridge between technology and business, you will translate technical concepts into a clear product vision, roadmaps and value. You’ll collaborate with engineering, architecture, suppliers and senior stakeholders to ensure scalable,

Qualifications

• Experience with smart building, automation, robotics, connected devices or IoT technologies.
• Strong understanding of software products and technology delivery.
• Ability to translate complex technical concepts into clear business language.
• Excellent communication and storytelling skills.
• Curiosity for emerging technologies and willingness to learn.

Responsibilities

• Lead the product direction for smart building technologies, define roadmaps and requirements.
• Explain how technology decisions create business value and balance short-term and long-term needs.
• Engage senior stakeholders and provide clear updates on the smart operations strategy.

Skills

Smart building tech

Software delivery

Technical storytelling

Communication

Emerging tech curiosity

Job description

Whitbread is seeking a Technical Lead - Hotel Operations to shape the future of smart operations across our hotel estate. This product-led role focuses on robotics, automation, connected devices and IoT to improve operational efficiency and team experience.

As a bridge between technology and business, you will translate technical concepts into a clear product vision, roadmaps and value. You’ll collaborate with engineering, architecture, suppliers and senior stakeholders to ensure scalable,