Small Works Engineer

Tech Recruits Here To Connect; Bedford; On-site; GBP 36,000 - 52,000; Full time

Job summary

Ace Security is seeking a Service Small Works Engineer to install new works on existing customer systems and take over new systems for new and existing clients. You will join a reactive team delivering both reactive and planned works across the UK, with travel to client sites as required.

The role requires extensive experience in fire and security systems, strong customer communication, and adherence to health and safety guidelines. Travel and flexibility are essential for success.

Qualifications

• Minimum 5 years in fire and security industry with on-tool experience preferred.
• Proven service and installation ability is required.
• Knowledge of security and fire industry/products is essential.

Responsibilities

• Install new extra works to existing customers and takeover of new systems.
• Be part of a reactive team delivering reactive and planned works.
• Travel to client sites UK-wide to execute projects; may involve European delivery as role develops.
• Ensure projects are delivered on time, safely, and in compliance with NSI/BS/BAFE guidelines.

Skills

Security systems installation

Field service engineering

Fire alarm knowledge

IP CCTV training

RBH/Paxton/S2 access awareness

Customer communication

Health & safety compliance

Education

Time served in the industry

Proven service & installation ability

Job description

HEAD OFFICE St Martins Business Centre, Cambridge Road, Bedford, MK42 0LF.

Tel: [phone] Fax: [phone]

Service | Maintenance | Monitoring | Installation |Intruder Alarms | Access Control | CCTV | Fire Alarm Systems

CAMBRIDGE OFFICE 216 Cherry Hinton Road

Cambridge, CB1 7AW 01223 789 700

www.acecambridge.co.uk

www.acesecurity.co.uk

CITY OFFICE 5 Bear Lane

London, SE1 0UH 020 7021 0243

www.acesecurity.co.uk

MILTON KEYNES OFFICE The Mansion House, Bletchley Park

Bletchley, MK3 6EB 01908 597777

www.acemk.co.uk

Company Registration No.: 03250106

JOB DESCRIPTION Job Title: Service Small works engineer

Group: Service

Reports To: Service Engineer Supervisor

Direct Reports: To be advised

Commentary About the company

Outline of the role

To install new additional works to an existing customers

To takeover of new systems for new and existing customers

Be part of a reactive team of engineers delivering reactive and planned works

Key Job Accountabilities

Work closely with service and key account business units to make sure specified works are delivery accurately and profitable

To deliver new works with in NSI, BS and BAFE guidelines and best practices

To ensure that all projects are delivered correctly and on time

To work with in health and safety guidelines

To travel to client’s sites (UK wide) as required to execute the project. As the role

develops there will be the opportunity to engage with European project delivery

To be an excellent customer service advocate,communicator, championing Ace

internally and externally

Carry out a wide range of task to provide essential technical support to surveyors and

engineers across a range of products/disciplines and business units

Some administrative duties including completion paperwork and site drawings

Work with our customers to see they get exactly what is expected from new or existing

systems

PERSON SPECIFICATION

Education/Qualifications/Special Training

Technical Ability (time served in the industry)

Proven service and installation ability

Experience

Minimum 5 years in fire and security industry with on tool experience preferred

Knowledge of security and fire industry / products and applications

Proven working history with in industry

FIA module 1

IP CCTV training (tavcom or similar)

RBH/Paxton/S2 access awareness

Key Job Skills

Essential

Experience installing/maintaining security/fire systems to high standard

Communication – in both written and oral form to all stakeholders, to inform and influence

Have a methodical approach to work

Competence – problem/fault solving ability

Understand regulations and other relevant guidelines

Customer focused

Ability to multitask under pressure

Desirable

Team Building

IT skills

Well organised and manage own work load

Behavioural Skills

Essential

Integrity / honesty – to set high expectations and work to them - always

Enthusiasm / passion – ‘can-do’ attitude

Self-motivation – working hard without being seen to work hard

Full Clean driving license

Desirable

Empathy – to understand the ‘other persons’ perspective even if they don’t agree with it

Delegation – getting the job done through others

Composure – maintaining a cool head when the pressure is on