Small Works Account Manager (Fire & Security)

Get Staff; Exeter; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Small Works Account Manager for their Exeter office. The successful candidate will manage various installation projects in the fire and security industry, ensuring timely delivery and client satisfaction. Ideal applicants will have strong project coordination skills, experience in a technical services environment, and excellent communication abilities. A full UK driving licence is required. This full-time role offers a competitive salary range and opportunities for career development.

Benefits

Opportunities for career development

Industry training

Qualifications

• Previous experience in project coordination or account management within fire & security or construction.
• Working knowledge of fire alarms or related systems is desirable.
• Methodical approach with the ability to manage multiple projects.

Responsibilities

• Manage small installation projects across fire and security systems.
• Plan and deliver projects on time and within budget.
• Coordinate with internal teams and clients.

Skills

Project coordination

Strong communication

Stakeholder management

Attention to detail

Commercial awareness

Tools

CRM software

Job description

Overview

Small Works Account Manager - Exeter - £30,000-£40,000 (DOE)

Small Works Account Manager Package Overview:

• £30,000 - £40,000 per annum (Negotiable depending on experience)
• Full-Time, Permanent
• Monday - Friday
• Opportunities for career development and industry training
• Office-based with occasional site visits
• Based in Exeter

Company Overview - Small Works Account Manager

Our client is a well-established provider of fire and security solutions, delivering high-quality installations and maintenance services to commercial and public sector clients. As part of their continued growth, they are looking to recruit a proactive and organised Small Works Account Manager to oversee the delivery of minor installation projects.

This role is ideal for someone with strong project coordination skills and experience in the fire and security industry (or similar technical sector), who thrives in a fast-paced environment and enjoys managing multiple stakeholders.

Reporting to the Operations Manager, the successful candidate will take ownership of small works projects from quotation through to completion, ensuring high standards, on-time delivery, and client satisfaction.

Responsibilities

• Manage a range of small installation projects across fire alarms, intruder alarms, access control, barriers, and shutter systems.
• Planning and delivering small-scale installation projects to scope, on time and within budget
• Coordinating with internal teams, engineers, suppliers, and subcontractors to ensure project timelines are met
• Communicating with clients to confirm project requirements, provide updates, and manage expectations
• Creating and managing quotations and estimates through the company CRM system
• Ensuring high standards of quality and compliance across all completed works
• Monitoring project costs, resource allocation, and profitability
• Supporting the scheduling team to arrange site works and engineer availability
• Conducting post-installation reviews to ensure customer satisfaction and resolve any issues
• Liaising with procurement to ensure timely delivery of equipment and materials

Skills and Experience

• Previous experience in project coordination or account management within fire & security, construction, or a technical services environment
• Working knowledge of fire alarms, intruder systems, access control or related systems (desirable)
• Strong communication and stakeholder management skills
• A methodical approach with excellent attention to detail
• Ability to manage multiple concurrent projects and adapt to changing priorities
• Commercial awareness and confidence working with budgets and quotes
• Proficiency with CRM or job management software
• Full UK driving licence

DON'T MISS OUT ON THIS OPPORTUNITY - APPLY NOW

Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful