Small Animal Receptionist

Vet Record Careers; Weston-super-Mare; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local veterinary clinic in Weston-super-Mare is seeking a Part-Time Receptionist to support their busy team. As an essential role in their clinic, you will ensure clients and pets get excellent care while managing tasks like handling calls and supporting staff. Ideal candidates will demonstrate professionalism, multitasking ability, and excellent communication skills. Offering competitive benefits and a friendly work environment, this position requires about 15 hours a week with flexible shifts.

Benefits

6.6 weeks annual leave

Birthday additional leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounts and cashback with retailers

Pension scheme

Discounted staff pet care

Qualifications

• Previous experience as a veterinary receptionist is a plus but not essential.
• Must thrive in a fast-paced environment.
• Ability to maintain professionalism during busy times.

Responsibilities

• Support veterinary team during peak times.
• Handle client interactions and animal care.
• Clean and order stock as needed.

Skills

Excellent communication skills

Professionalism

Solid IT proficiency

Team player

Multitasking

Job description

Overview

Join Our Team as a Part-Time Receptionist at Axe Valley Veterinary Practice!

Axe Valley Veterinary Practice Limited is excited to welcome a part-time receptionist to help keep our busy clinic running smoothly. While the majority of your time will be based at our bustling Weston-super-Mare branch, you'll have the opportunity to support all our surgeries as needed - making every day varied and engaging. In this role, you'll be a vital support to our veterinary team during peak times, ensuring our clients and their beloved pets receive the highest standard of care. We're looking for someone confident, professional, and warm, with a friendly approach and a positive "can-do" attitude.

Why choose us?

As part of the renowned IVC Evidensia network, we enjoy the best of both worlds - the independence to make decisions that benefit our local patients, alongside the strength and expertise of a leading veterinary group. This means access to cutting-edge equipment, clinical support, and a vibrant network of passionate professionals.

A Bit About You

This role is wonderfully varied - from cleaning and ordering stock to handling animals and occasional lone working. We're seeking a multitasker who thrives in a fast-paced environment, loves being part of a team, and can keep their sense of humor even when things get busy. Previous experience as a veterinary receptionist is a plus, but not essential. What's most important is your professionalism, excellent communication skills, and solid IT proficiency.

Your Working Hours

The successful candidate will work approximately 15 hours a week, with shifts between 8 am and 7 pm, Monday to Friday. Flexibility is key, as you may be called upon to cover staff holidays or sickness.

Benefits

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100\'s of retailers
• Pension scheme
• Discounted staff pet care