Small Animal Receptionist

IVC Evidensia; England; On-site; GBP 8,000 - 10,000; Part time

Job summary

A leading veterinary practice in Weston-super-Mare is seeking a part-time receptionist to support the team and provide excellent care to clients and pets. The role involves managing client interactions, maintaining the reception area, and assisting during peak times. Flexibility is required with hours between 8 am and 7 pm, Monday to Friday. Benefits include annual leave, wellness initiatives, and staff discounts.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Experience as a veterinary receptionist is a plus, but not essential.
• Ability to multitask in a fast-paced environment.
• Team player with a positive attitude.

Responsibilities

• Support veterinary team during peak times.
• Handle client interactions and manage appointments.
• Maintain a clean and organized reception area.

Skills

Excellent communication skills

Solid IT proficiency

Professionalism

Job description

Join Our Team as a Part-Time Receptionist at Axe Valley Veterinary Practice!

Axe Valley Veterinary Practice Limited is excited to welcome a part-time receptionist to help keep our busy clinic running smoothly.

While the majority of your time will be based at our bustling Weston-super-Mare branch, you’ll have the opportunity to support all our surgeries as needed — making every day varied and engaging.

In this role, you’ll be a vital support to our veterinary team during peak times, ensuring our clients and their beloved pets receive the highest standard of care. We’re looking for someone confident, professional, and warm, with a friendly approach and a positive “can-do” attitude.

Why Choose Us?

As part of the renowned IVC Evidensia network, we enjoy the best of both worlds — the independence to make decisions that benefit our local patients, alongside the strength and expertise of a leading veterinary group. This means access to cutting-edge equipment, clinical support, and a vibrant network of passionate professionals.

A Bit About You

This role is wonderfully varied — from cleaning and ordering stock to handling animals and occasional lone working. We’re seeking a multitasker who thrives in a fast-paced environment, loves being part of a team, and can keep their sense of humor even when things get busy.

Previous experience as a veterinary receptionist is a plus, but not essential. What’s most important is your professionalism, excellent communication skills, and solid IT proficiency.

Your Working Hours

The successful candidate will work approximately 15 hours a week, with shifts between 8 am and 7 pm, Monday to Friday. Flexibility is key, as you may be called upon to cover staff holidays or sickness.

Benefits

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Up to £9556.76 DOE