Bed Expert & Sleepmatch Consultant (Part-Time)

Dreams; Farnborough; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Competitive on target earnings

Staff discount

Retail Trust helpline

Buy-in schemes

Job summary

Dreams in Farnborough is seeking a friendly Bed Expert to help customers find the perfect mattress. You’ll use SleepMatch technology and product knowledge to tailor recommendations and close sales, while delivering warm, proactive service.

Part-time role (20 hours per week) with targets and a generous staff discount. The environment is welcoming, and you’ll join a supportive team ensuring customers feel at home in-store.

Qualifications

• Friendly, guest-focused approach to selling and service.
• Able to explain features and benefits clearly.
• Comfortable learning and using SleepMatch technology during consultations.

Responsibilities

• Welcome customers and understand what they need.
• Use SleepMatch tech and product knowledge to recommend the right mattress.
• Offer friendly, expert advice and build trust during visits.
• Keep the store neat, inviting and well-presented.

Skills

Customer service

Active listening

Communication

Product knowledge

Tools

SleepMatch

Job description

Dreams in Farnborough is seeking a friendly Bed Expert to help customers find the perfect mattress. You’ll use SleepMatch technology and product knowledge to tailor recommendations and close sales, while delivering warm, proactive service.

Part-time role (20 hours per week) with targets and a generous staff discount. The environment is welcoming, and you’ll join a supportive team ensuring customers feel at home in-store.