Skip and Roro Operations Manager

Greenstar; Leeds; On-site; GBP 55,000 - 75,000; Full time

Job summary

Panda is seeking a Skip and RoRo Operations Manager to lead the day-to-day delivery of our skip and RoRo services. You will manage drivers, planning and fleet resources to ensure timely, safe, and compliant deliveries, exchanges and collections while taking responsibility for operational P&L and cost control.

As a visible leader, you’ll set clear standards, drive performance, and maintain strong collaboration with Sales, Customer Service and suppliers to resolve issues and improve service levels

Qualifications

• Experience managing skip and RoRo operations.
• Hold a Transport Manager CPC and be named on the Licence.
• Strong knowledge of transport legislation, drivers’ hours and fleet compliance.
• Experience leading drivers and operational teams and managing performance.

Responsibilities

• Lead daily operations: oversee skip and RoRo deliveries, exchanges and collections to service levels.
• Match drivers, vehicles and container availability to demand and priorities.
• Manage the operational P&L, budgets and costs to improve profitability.
• Lead and develop drivers and staff with a focus on safety and conduct.
• Act as named Transport Manager on the Operator’s Licence and ensure regulatory compliance.
• Maintain safety, waste compliance and safe loading/collection of skips and RoRo containers.
• Coordinate vehicle maintenance and asset readiness with workshops and compliance teams.
• Own issue resolution for missed collections and delays with Sales and Customer Service.
• Track KPIs to drive planning improvements in service, cost, and performance.

Skills

Transport management

Team leadership

Budget & P&L planning

Safety & regulatory compliance

Planning & problem solving

Effective communication

Education

Transport Manager CPC

Tools

Transport planning software

Job description

About The Role

Skip and RoRo Operations Manager

Reports to: General Manager

Lead the operation. Keep collections moving. Deliver reliable service.

Panda is looking for a Skip and RoRo Operations Manager to lead the day-to-day delivery of our skip and roll-on roll-off services.

You’ll manage drivers, transport planning and fleet resources to ensure deliveries, exchanges and collections are completed safely, efficiently and in line with customer requirements. Alongside service delivery, you’ll take responsibility for operational P&L, cost control, compliance and team performance.

As Skip and RoRo Operations Manager, you’ll maintain a visible presence across the operation, setting clear standards and resolving issues before they affect service.

What You’ll Do

• Lead daily operations: Oversee skip and RoRo deliveries, exchanges and collections, ensuring work is planned effectively and completed to agreed service levels.
• Manage planning and resources: Match drivers, vehicles and container availability to customer demand, responding to changing priorities and operational pressures.
• Own financial performance: Manage the operational P&L, budgets and costs, improving productivity, vehicle utilisation and profitability.
• Lead your team: Manage and develop drivers and operational staff, setting clear expectations around safety, conduct, attendance and service.
• Maintain transport compliance: Act as a named Transport Manager on the company’s Operator’s Licence, overseeing compliance with licence requirements, drivers’ hours, working time and relevant transport legislation.
• Drive safe working: Maintain high standards of health, safety and waste compliance, including safe loading, load security and the safe placement and collection of skips and RoRo containers.
• Keep assets working: Coordinate vehicle maintenance, inspections and defect resolution with workshop and compliance teams, while managing skip and container availability and condition.
• Resolve service issues: Take ownership of missed collections, delays and customer escalations, working with Sales, Customer Service and operational colleagues to provide practical solutions.
• Monitor and improve performance: Track service, cost, fleet, safety and compliance KPIs, using the results to improve planning and operational delivery.

What You’ll Bring

• Experience managing skip and RoRo operations, with an understanding of the practical demands of deliveries, exchanges and collections.
• A Transport Manager CPC and willingness to be named on the company’s Operator’s Licence.
• Strong knowledge of transport legislation, drivers’ hours, working time and fleet compliance.
• Experience leading drivers and operational teams, including managing performance, attendance and conduct.
• Experience managing budgets, controlling costs and delivering against P&L targets.
• An understanding of health, safety and waste compliance within a transport operation.
• Strong planning and problem-solving skills, with the ability to respond calmly to changing demands.
• Confidence using transport management, planning and reporting systems.
• Clear communication skills and the ability to work effectively with customers, colleagues and suppliers.
• A full UK driving licence.

Additional qualifications such as IOSH, First Aid or ADR awareness would be an advantage.

About You

About Us

We are Panda. We value waste.

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.

(DE&I Policy Statement)