Skincare Counter Lead — Inspire Team & Drive Sales

Boots; England; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Employee discount up to 75%

Additional store discount

Quarterly Liz Earle Goody Box

Discretionary team bonus

Liz Earle CIBTAC certification

Generous holiday entitlement

Personal Pension Scheme

Job summary

Boots is seeking a Liz Earle Counter Manager to lead and motivate the counter team, advise customers on skincare and achieve sales targets at the Liz Earle counter in-store. You’ll be responsible for counter presentation and brand advocacy, reporting to the Regional Business Manager.

The role emphasizes coaching, personalized consultations, and delivering excellent customer service while driving promotions and product knowledge across the counter.

Qualifications

• Experience leading and motivating a team to drive performance and development.
• Outstanding customer service with empathy for customers at any time of day.
• Ability to work with business plans, achieve sales targets and review team performance.
• Enthusiasm for ongoing skincare learning and service expertise.

Responsibilities

• Inspire and motivate your team to achieve and exceed sales targets through coaching and feedback.
• Build great relationships with customers and colleagues.
• Provide personalised consultations and skin services.
• Deliver sales targets by creating business plans and driving in-store promotions and Liz Earle offers.
• Complete the 12-month Skin School development programme.
• Keep your counter beautifully presented to showcase Liz Earle products.
• Be an ambassador for the Liz Earle brand.

Skills

Team leadership

Sales coaching

Customer service

Product knowledge

Sales targets

Job description

Boots is seeking a Liz Earle Counter Manager to lead and motivate the counter team, advise customers on skincare and achieve sales targets at the Liz Earle counter in-store. You’ll be responsible for counter presentation and brand advocacy, reporting to the Regional Business Manager.

The role emphasizes coaching, personalized consultations, and delivering excellent customer service while driving promotions and product knowledge across the counter.