Skincare Concierge & Retail Experience Champion

Clarins Group; Boston; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 days annual leave

Clarins For You benefits platform

Employee discount

Training allocation

Performance bonus up to 3%

Wellbeing services

Job summary

Clarins Group, a global skincare and make-up leader, is seeking a Beauty Coach in Oldrids Boston for 21.5 hours per week. You will deliver exceptional customer service, guide conversations about our brand, and help customers discover products as part of our brand journey.

You’ll build relationships, promote product knowledge and ingredient stories, create retail theatre, and focus on loyalty while working flexibly, including weekends and evenings.

Qualifications

• Hands-on beauty or retail experience with strong customer service.
• Excellent communication skills and ability to build relationships quickly.
• Flexibility to work weekends and evenings.

Responsibilities

• Deliver exceptional customer service and skincare conversations.
• Promote brand differentiation and ingredient stories to boost sales.
• Create retail theatre and engage customers on the brand journey.
• Foster customer loyalty and repeat visits.
• Overcome selling challenges with confidence.

Skills

Skincare knowledge

Customer service

Sales skills

Communication

Job description

Clarins Group, a global skincare and make-up leader, is seeking a Beauty Coach in Oldrids Boston for 21.5 hours per week. You will deliver exceptional customer service, guide conversations about our brand, and help customers discover products as part of our brand journey.

You’ll build relationships, promote product knowledge and ingredient stories, create retail theatre, and focus on loyalty while working flexibly, including weekends and evenings.