Skin Spa Manager (38hrs/wk)

Groupe Clarins; Cheadle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading skincare company in Cheadle is seeking a manager to lead their team. This role involves achieving business targets, enhancing customer service, and developing team members. Ideal candidates should have at least 3 years of management experience in a beauty retail environment. The position offers a competitive compensation package, including benefits and potential bonuses.

Benefits

Competitive compensation package

33 days annual leave

Employee discount

Training allocation

Performance-based bonus

Wellbeing services

Qualifications

• 3 years experience in a management or supervisory role.
• Significant experience in a Beauty retail or Spa environment.
• Proven ability of coaching and motivating a team.
• Excellent communication and analytical skills.

Responsibilities

• Lead team to achieve business objectives.
• Plan resources to deliver customer service.
• Maximise opportunities through brand events and launches.
• Coach and develop team members.
• Participate in training and provide feedback.

Skills

Commercial awareness

Communication

Customer-focused

Self-motivated

Job description

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is making life more beautiful, passing on a more beautiful planet.

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role:

Leading the team you will be responsible for ensuring all business objectives and retail targets are achieved. You will lead by example, providing excellent customer service at all times and developing the account and individuals in the process.

What you’ll do:

• Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand
• Participate in interactive training and provide feedback on hands on experience and innovative ideas to develop service tools and customer activity

You are:

• Commercially aware with a passion for skincare and beauty
• A confident and articulate communicator
• Self-motivated, enjoy exploring opportunities and taking initiative
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 3 years experience in a management or supervisory role
• Significant experience in a Beauty retail or Spa environment
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose making life more beautiful, passing on a more beautiful planet, is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).