Skills Facilitator

First Intuition; City Of London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Professional development budget

Pension and healthcare

Job summary

First Intuition is expanding its SkillsLab and seeks a dedicated Skills Facilitator to deliver professional skills sessions for apprentices and external clients. You will guide sessions, interpret diagnostic outputs, and connect learning to workplace realities across in-person and virtual settings.

As a key member of the delivery team, you will establish facilitation standards, mentor new facilitators, and contribute to curriculum development while maintaining strong commercial awareness and

Qualifications

• Demonstrable experience facilitating skills-based training for professionals.
• Ability to deliver engaging sessions in-person and virtually.
• Background in professional skills development or corporate training.
• Experience using diagnostic data to tailor delivery.
• Desirable knowledge of UK Apprenticeship Standards.

Responsibilities

• Deliver professional skills sessions across in-person and virtual classrooms.
• Facilitate across the full SkillsLab curriculum for apprentices and external clients.
• Use diagnostic data to tailor facilitation to learners and cohorts.
• Collaborate with Skills and Development Coaches to ensure a seamless learner experience.
• Support the commercial team with client demonstrations and proposal content.
• Undertake CPD and contribute to curriculum development across programmes.

Skills

Facilitation skills

Adult learning principles

Digital delivery

Presentation skills

Commercial awareness

Education

Level 4 Cert in Education and Training

Level 3 Award in Education and Training

Tools

Teams/Zoom

LMS

MS Office

Job description

About First Intuition

First Intuition is the UK’s leading provider of accountancy training, supporting over 10,000 students annually across our network of training centres. We deliver ACCA, CIMA, ACA and AAT qualifications alongside our Impact Skills Programme (ISP) for apprentices. As we launch the SkillsLab, we’re expanding our expertise in human skills development for early career professionals, building on our proven track record with 1,600+ corporate clients.

About SkillsLab

SkillsLab represents First Intuition’s strategic expansion into professional skills development beyond technical accountancy training. We’re building a market-leading proposition that delivers diagnostic-driven, personalised skills development to both FI apprentices and external employer clients. Our ambition is to grow from £3M to £12M+ by 2030, with external client revenue as a key growth driver.

We deliver a structured curriculum across six professional skills domains, using a blended model that combines facilitated sessions, coached workplace application, and self-directed learning. Our programmes serve learners from Level 3 through to Level 7, with each pathway personalised through behavioural diagnostics that identify individual development priorities and track measurable progress over time.

Role Purpose

The Skills Facilitator is a specialist delivery role at the heart of our professional skills proposition. You will facilitate high-impact learning experiences that develop real-world professional capability, using diagnostic data to personalise every session and demonstrating measurable progress to learners and their employers.

This is not a traditional teaching role. You are a facilitator of learning – guiding discussion,running immersive simulations and experiential activities, interpreting diagnostic outputs inreal time, and connecting professional skills to each learner’s workplace reality. You will beexpected to demonstrate commercial awareness, contribute to client retention through delivery excellence and play an active role in developing SkillsLab's content and methodology.

As a key member of the delivery team, you will help establish the facilitation standards that differentiate SkillsLab in the market. As the team and client base grow, there will beopportunities to specialise in programme areas, mentor new facilitators, lead on curriculumdevelopment, and take on client-facing responsibilities.

Key Responsibilities

Facilitation & Delivery

• Deliver professional skills sessions across in-person and virtual classrooms, including client-site settings, ensuring all sessions are full prepared and followed up with post-session activities
• Facilitate across the full SkillsLab curriculum - including all professional skills domains, multiple apprenticeship levels (L3-L7), and commercial programmes for external clients
• Use diagnostic assessment data to understand learner starting points, differentiate within mixed-ability groups and tailor facilitation to individual and cohort needs
• Adap delivery appraoch and pitch for different audiences, early career apprentices, experienced professionals and senior leaders
• Deliver with confidence and credibility in corporate client environments, representing SkillsLab's brand and commercial proposition
• Provide personalised learner feedback within 7 working days of each session,integrating diagnostic data and sharing insights with Skills and DevelopmentCoaches
• Participate in formal observations (minimum 2 per year, Good or above required) andpeer observations, using structured feedback to continuously improve practice
• Pilot and evaluate new delivery approaches, digital tools, and technology-enhancedlearning methods for potential adoption across programmes
• Complete all other duties as required

Collaboration, Commercial Contribution & Development

• Actively participate in the SkillsLab Community of Practice, sharing insights,resources, and evidence-based best practice across regions
• Collaborate with Skills and Development Coaches to ensure a seamless learnerexperience – facilitated sessions, coaching touchpoints, and workplace applicationmust connect coherently
• Support the commercial team by contributing to client demonstrations, taster sessions, and proposal content where your delivery expertise adds value
• Build subject matter expertise across SkillsLab's skill doimanins, with the expectationof developing deep specialism in at least two
• Undertake regular CPD focused on facilitation practice, diagnostic interpretation,sector knowledge, and emerging approaches to professional skills development
• Contribute to internal upskilling across FI where Skills Labs methods are beingembedded into wider apprenticeship delivery

Essential Requirements

Education & Qualifications

• Level 4 Certificate in Education and Training (or willingness to achieve within first 12months). Level 3 Award in Education and Training as an absolute minimum at pointof hire.
• Strong understanding of adult learning principles, experiential learningmethodologies, and facilitation techniques
• Knowledge of how professional skills (communication, leadership, critical thinking,influencing, resilience, commercial awareness) apply across different organisationallevels

Experience

• Demonstrable experience facilitating skills-based training or workshop-basedlearning to professional or corporate audiences
• Proven ability to deliver engaging learning experiences across both face-to-face andvirtual environments, adapting approach for different audience levels
• Experience working with employers or corporate clients in a delivery or advisorycapacity
• Track record of using data, diagnostics, or assessment outputs to inform anpersonalise delivery
• Background in professional skills development, business education, leadership &management, or corporate training

Technical Skills

• Confident and credible delivering in corporate and client-site environments as well astraining centres
• Ability to interpret behavioural diagnostic data and translate it into practical facilitationadjustments
• Proficient with virtual delivery platforms (Teams, Zoom), learning managementsystems, and digital content tools
• Strong skills in Microsoft Office suite, with the ability to create visually engagin session materials

Personal Attributes

• Exceptional communication and presentation skills – able to command a room, readan audience, and adapt in real time
• Commercial awareness – understands how professional skills delivery creates valuefor employer clients and can articulate this
• Creative and resourceful – brings energy, ideas, and a willingness to experiment withnew approaches
• Self-motivated with the discipline to manage a demanding delivery schedule acrossmultiple programmes, levels, and locations
• Collaborative by nature – works effectively across regions, functions, and withexternal stakeholders
• Committed to continuous improvement in own practice, seeking feedback and acting on it

Desirable Requirements

• Experience within apprenticeship delivery, including familiarity with UKApprenticeship Standards and EPA requirements
• Knowledge of the accountancy and finance sector, professional qualifications (AAT,ACCA, CIMA, ICAEW), or leadership & management programmes
• Level 5 teaching or training qualification, or willingness to work towards one
• Coaching qualification or experience in skills development coaching
• Experience with diagnostic or psychometric assessment platforms (e.g. behaviouralprofiling, strengths-based tools)
• Experience in learning design, curriculum development, or programme innovation
• Portfolio demonstrating range of facilitation work across different audiences andlevels

What We Offer

• Competitive salary with performance-related progression opportunities
• Opportunity to shape professional skills delivery for a growing business unit withgenuine commercial ambition
• Professional development budget for continuous learning and industry engagement
• Comprehensive benefits package including pension, healthcare and trainingopportunities
• Collaborative culture within the established First Intuition Group whilst buildingsomething new