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Skilled Operational Partner CDH

John Lewis Partnership

Cambridge

On-site

GBP 20,000 - 30,000

Full time

10 days ago

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Job summary

An established industry player is seeking dedicated individuals for a full-time role in their warehouse. This position involves managing stock, ensuring safe handling, and delivering exceptional customer service. You will take ownership of stock presentation, promote continuous improvement, and maintain a tidy working environment. The role requires heavy lifting and a commitment to health and safety. If you are passionate about teamwork and making a difference in the customer delivery experience, this opportunity is perfect for you.

Qualifications

  • Strong communication skills for effective customer interaction.
  • Familiarity with Google Suite for operational tasks.

Responsibilities

  • Manage stock presentation and ensure products are in perfect condition.
  • Promote outstanding customer service and reduce wastage.

Skills

Communication Skills
Google Suite

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Key Responsibilities
  1. Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
  2. Consistently promote and deliver outstanding customer service.
  3. Looking for opportunities to reduce wastage and therefore protect our profits.
  4. Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
  5. Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
Essential skills/experience you'll need
  1. Communication skills – including telephone skills, verbal and written.
  2. Understanding of Google Suite/Programmes.
Desirable skills/experience you may have
  1. Category B manual UK driving licence (no more than 6 points).
  2. Previous Warehousing experience.
  3. Previous Customer Service experience.

You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.

Full time work (37.5 hours per week) across seven days - 06:00-14:30 to include weekends.

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