Skilled Maintenance Technician

John Lewis Partnership; West of England; Remote; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Flexible working

22 days holiday + bank holidays

Contributory pension scheme with up to

Employee discount: 25% John Lewis, 20%

Free on-site parking

Cycle to work scheme

DBS checks may be required

Job summary

John Lewis Partnership is seeking a skilled Maintenance Technician for our Avonmouth distribution site. You will own maintenance tasks, drive reliability, and ensure safety and operational standards are met across site infrastructure.

The role requires experience in distribution maintenance, electrical/HVAC qualifications, and strong stakeholder collaboration with a focus on energy efficiency and compliance.

Qualifications

• Experience in distribution/warehouse maintenance.
• Electrician with relevant accreditation or HVAC qualification.
• Knowledge of site safety regulations and ability to audit records.
• Familiar with CAFM systems and Google Workspace.
• Understanding of procurement lifecycle and budgeting controls.
• Strong communication and stakeholder management.

Responsibilities

• Support the Supervisor in executing the maintenance plan and ensure assets are maintained to high standards.
• Set performance benchmarks for delivery, ownership, safety and service.
• Ensure compliance with legal and safety requirements and audit works by internal/contractor teams.
• Assist in budgetary control and evaluate in-house versus contractor delivery.
• Oversee Planned Preventative Maintenance and reactive tasks per SFG20 with proper documentation.
• Build relationships with contractors and on-site third parties.

Skills

Distribution maintenance

HVAC qualification

Site safety knowledge

CAFM systems

Google Workspace

Procurement awareness

Communication and stakeholder mgmt

Education

Electrical trade qualification

Tools

Opuz CAFM

Job description

About the role

Are you a qualified Skilled Maintenance Technician? We will soon be opening our new Waitrose regional distribution centre at our Avonmouth Site and are looking for a skilled maintenance professional ready to take ownership, drive high standards, and play a pivotal role in ensuring our site infrastructure and operational reliability remain second to none. If you are passionate about technical excellence, championing safety, and shaping the future of a business where your voice truly matters, we invite you to apply and help us keep our Partnership at its best.

• Contract type - This is a permanent position
• Location - Avonmouth Regional Distribution Site
• Hours/Shift Pattern - 6:00am – 2:00pm / 2:00pm – 10:00pm two week rota, Monday-Friday
• There will be a regular call-out rota required due to the site being operational 24/7/365, with a requirement to be available by phone and able to reach the site within an hour to manage critical situations.

Benefits of working as a Partner

Excellent work life balance, including focus on well being and flexible working and our market leading equal parenthood leave policy

Full time working holiday entitlement of 22 days holiday which increases with service, plus bank holidays

Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay). After three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). You’ll also be able to nominate someone you live with to share your discount

Free on site parking

Cycle to work support scheme

To learn more about our fantastic benefits, please visit https://www.jlpjobs.com/about/benefits/

Key responsibilities

• Support the Supervisor in executing the maintenance business plan, ensuring site-wide assets are maintained to the highest standards through meticulous planning and delivery.
• Foster a culture of high performance, setting clear benchmarks for delivery, ownership, Health & Safety, and customer service across all areas of responsibility.
• Guarantee strict adherence to legal, safety, and assurance requirements. Conduct regular compliance audits of both internal team and third-party contractor works to proactively mitigate operational risk.
• Assist in budgetary control for revenue and service procurement, actively evaluating the cost-benefit of in-house versus contractor delivery with strict financial restraint.
• Oversee the timely delivery of all Planned Preventative Maintenance (PPM) and reactive tasks in line with SFG20 standards, ensuring accurate documentation of all remedial actions.
• Build and maintain strong working relationships with key stakeholders, specialist contractors, and on-site third parties.
• Maintain full awareness of site-wide maintenance projects to ensure safe delivery while actively supporting the Partnership’s carbon reduction and energy efficiency initiatives.

Essential skills/experience you’ll need

• Demonstrated experience in a distribution or warehouse maintenance environment.
• Time-served Electrician with relevant industry accreditation, or an equivalent professional qualification in HVAC systems.
• Comprehensive knowledge of site safety regulations (H&S legislation, Water Hygiene/Legionella control, LOLER, PUWER, Fire Safety) with a proven ability to manage audits and statutory records.
• Knowledge of CDM regulations and maintenance CAFM systems for tracking work orders, alongside advanced proficiency in Google Workspace (Docs, Sheets, Slides).
• Proven understanding of the procurement lifecycle, including sourcing parts, managing supplier relationships, and adhering to budgetary controls.
• Excellent communication skills with the ability to build effective networks both internally and with external service providers.

Desirable skills/experience you may have

• Hands-on experience using CAFM systems (specifically Opuz) to manage PPM and reactive work orders.
• IOSH or NEBOSH qualification.
• SEMA qualified, IPAF qualified, or a current CSCS card holder.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.